Peloton
Peloton is the leading interactive fitness platform globally, with a passionate community of over 6.9 million Members.
New York , NY
Hybrid

Senior User Experience Designer

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Peloton is seeking a Senior User Experience Designer to help define, in detail, “how” features on our engagement products (such as the Peloton web and mobile apps, the Peloton Bike, and the Peloton Tread) function, and how they are are interacted with by our users.

This role is focused on designing user experience and information for new features (from an overall product strategy and roadmap) defined by the Product Manager. The User Experience Designer must think in non-linear terms: capturing interactions, edge-cases, and the various states of these experiences through deliverables such as user flows, product maps, wireframes, storyboards, and prototypes. They should be comfortable with an agile approach to design, with an emphasis on user testing and rapid iteration.

The User Experience Designer also seeks to understand Peloton user behavior and motivation at a fundamental level – by working with the UX Researchers and through the development of journey maps, user personas, and other artifacts.

Outside exceptional and high-velocity UX thinking and execution, success in this role is dependent on being highly self-motivated, super organized, always open to feedback and critique, and extremely collaborative.

The UX Designer works directly with the Product Manager, Visual UI Designers, engineers, and technical project manager on one of several Peloton Engagement teams and collaborates with the broader Product, UX, and Design team to deliver a consistent Peloton experience across all platforms.

Note: This is not a UI design role. At Peloton, the UI Designer is a separate role responsible for executing the final “pixel perfect” designs and “look and feel” of our interfaces.

Note: Along with your Resume a link to your online portfolio (or to a PDF of your work) is required. Applications without a portfolio are unlikely to be considered.


IN THIS ROLE YOU WILL:

  • Cultivate a deep understanding of Peloton’s existing product UX across platforms and ensure any future iterations are executed with reverence for a cohesive experience.
  • Work closely and collaboratively with the Visual UI designer and Product Manager on your team to fulfill the overall product/feature vision.
  • Manage your bandwidth and project pipeline to execute UX design in time with your team’s software roadmap.
  • Collaboratively brainstorm and evolve feature UX with the Product Manager and wider scrum team.
  • Create extremely detailed user flows, product maps, wireframes, etc. based on requirements from Product Management, and communicate UX clearly to relevant teams.
  • Build out multi-version comps for user testing.
  • Prototype user experiences and work with UX Research to coordinate and run tests with end users.
  • Quickly iterate and offer versions based on design critique from peers or from learnings found in user testing or feature response.
  • Capture all states, edge-cases, “unhappy paths” and path logic for visual UI design and engineering teams to build out.
  • Evaluate, test, and iterate on current core experiences.
  • Work with Product Management, Engineering, and Visual UI Design to ensure executed work matches UX vision.

ABOUT YOU:

  • 4+ Years of Software User Experience and/or Information Architecture experience at consumer-focused technology company.
  • Top tier User Experience, Testing, Research and Information Architecture skills.
  • Focused and dedicated to how software products “function” and how users move through the experience to accomplish their goals.
  • Strong, proven skill in creating wireframes and other common UX design artifacts. With a deeply collaborative and iterative approach to product UX: focused on ensuring a unified experience across products.
  • Obsessive attention to detail and ability to conceptualize multi-state, multi-path interaction systems and to consistently capture edge-cases.
  • Exceptional design velocity: especially in developing wireframe and flow variations. And an ability and willingness to quickly produce multiple concepts.
  • Excellent communication and organization skills. And can produce clear and descriptive documentation for implementation targeted to a variety of roles and personality types: Experience working closely with engineers, product managers, and visual UI designers.
  • Understands interaction design fundamentals and UI design best practices (for collaboration with the UI designer.) Understands what is possible in modern Android, iOS, and web development; and the design and interaction patterns and trends within each.
  • Has experience conducting and coordinating remote- and in-person user research using a variety of methodologies, and documenting the results and findings.
  • Has experience using prototyping and user testing practices to understand usability of concepts and to learn and iterate on the UX design.
  • Familiarity with agile software development and lean UX processes. Bonus if you have experience designing UX for native consumer-facing apps; interactive game or content experiences; larger touch screens and/or TV interfaces.
  • Exists on the cutting edge of UX design – and pushes our user research, testing, and design infrastructure and practices.


ABOUT PELOTON:

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.

Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.

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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental insurance
Peloton's dental plan covers up to $3000 of expenses.
Vision insurance
Health insurance
Peloton covers up to 90% of premiums for high deductible health plans.
Life insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness programs
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental health benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Financial & Retirement
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company equity
Employee stock purchase plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Childcare benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous parental leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Family medical leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid volunteer time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid holidays
Paid sick days
Team Members receive 48 hours of sick time up front.
Office Perks
Commuter benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational clubs
Relocation assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness stipend
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home-office stipend for remote employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Onsite gym
Professional Development Benefits
Tuition reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Promote from within
Continuing education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

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