Casino | Senior UX Designer

| Greater NYC Area | Remote | Hybrid
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This role is remote, with one required visit to your designated home office per quarter.

Remote option is available for employees located in the following states; AZ, CO, CT, FL, GA, IA, IL, IN, LA, MA, MD, MI, MS, MT, NC, NJ, NV, NY, OH, OR, PA, SC, TX, TN, WA, WV, and Washington D.C. (States subject to change at any time)

Home Office: Jersey City, NJ

With William Hill now a part of Caesars Entertainment, we plan to lead the pack by delivering products our customers love to use! As Caesars/William Hill, we operate sports betting in 18 U.S. jurisdictions and have partnerships with the biggest leagues and media companies in the country including, the NFL, MLB, NBA, NHL, ESPN, and CBS Sports. Marking a major milestone in American sports history, we opened the first-ever sports betting venue within a professional United States sports facility, the Caesars Sportsbook at the Capital One Arena in Washington D.C. Partnerships like this are positioning our business to skyrocket as sports betting continues to expand across the country and our customers get a taste of the action.

On the Technology side, we’ve built an entire sports betting and iGaming platform from the ground up in less than 3 years. Through continuous improvement and data-informed product development, we are adding features so that our customers have the best product experience in the market. Our Product Technology team is comprised of the brightest minds in Tech, and our culture of autonomy and decisiveness gives the team the freedom to deliver without constantly seeking permission to take action. We chart our own path and innovate as we create the next generation of products. We’re looking for like-minded superstars that want to work with the best of the best and join the biggest name in sports betting and iGaming as we take over the U.S. market!


What You Will Do:

  • Own the customer's experience.  You will be a subject matter expert for your customer's experience for William Hill's product's growth as we continue to expand into the US market
  • Own the team's roadmap. Collaborate with the Product Lead to develop the vision for customer acquisition products across William Hill's digital platform
  • Create goals for your products.  Align and prioritize requirements and deliverables with the product roadmap in accordance with the customer’s needs, ROI and overall business goals
  • Display a customer-first mindset.  You have deep empathy for our customers, coupled with an approach to solving problems for them within William Hill's digital product landscape
  • Collaborate across all disciplines.  Work closely with engineering and design resources to develop feasible, viable and desirable solutions while incorporating fan feedback through multiple iterations of your products
  • Demonstrate a deep understanding of data.  You are always looking to better understand our customers and find opportunities to serve them through both qualitative and quantitative insights
  • Foster team communication.  Clearly, communicate the performance of your product utilizing key communication tools like detailed mock-ups, user flows, and prototypes
  • Requirements gathering and writing.  Document and organize requirements using Agile methods like themes, epics and user stories with detailed acceptance criteria

What You Will Need:

  • 6+ years developing successful digital products across various platforms including web, apps and connected devices
  • Experience in Agile software product delivery
  • Experience creating and maintaining roadmaps
  • Track record of leading large-scale products from conception through to completion
  • Experience within the digital publishing industry on consumer-facing products is a plus
  • You focus on delivering results and meeting data-driven goals
  • You enjoy collaborating and solving problems with others, keeping solutions as simple as possible
  • You enjoy learning new skills and keeping up to date with developments in technology
  • You are highly motivated wanting to work with the best and be the best
  • You inspire teams to build best in class b2c products



William Hill provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws.  William Hill complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.





Essential Functions/Exposures:

  • Must be able to sit for extended periods of time                                          
  • Must be able to type and talk on the phone for extended periods of time                                     
  • Regular attendance in the office



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Location

Partnered with a panoramic view of downtown Manhattan, Caesars' Hybrid office is located in the heart of Jersey City's Business District.

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