Job Description Our team builds and maintains the design system that covers all web, mobile, and branch customer experiences for Chase. As a Senior UX Designer on the design system team, you'll be working with designers across our organization to create reusable patterns and templates to align and set standards for customer-facing product teams. Your impact will be huge; with over 800 designers and 3,000 engineers creating new financial experiences for 70 million customers, your work will have a direct impact across an incredible range of financial products and customer segments.
Crafting well-researched and accessible experiences is the way we work. The design system team is a large multi-disciplinary group consisting of designers, illustrators, researchers, content writers, learning specialists, product managers, engineers, accessibility specialists, and more. Each project is unique and will provide plenty of opportunity to learn and practice new skills with support from our diverse team. This is a hands-on design role- as a senior designer you're expected to run fairly complex projects with some support from a lead designer.
Responsibilities include, but are not limited to,

• Help in the definition and curation of shared design and experiences across all our digital products
• Partner with designers, engineers, and product owners to apply and evolve our design patterns
• Develop thinking through wireframes, visual studies, motion studies, prototypes
• Present and communicate work and recommendations to the larger design organization
• Ensure our design patterns maintain the highest of quality standards
• Build relationships with other designers and key stakeholders to successfully complete projects
• Identify opportunities to increase the consistency of our customer experience
• Execute processes and produce artifacts that support other members of the team
• Work collaboratively and contribute to the success of a multidisciplinary team
• Contribute to high performing teams through the development of self and others, emphasizing continuous learning and growth
• Articulating design rationale persuasively in both verbal and written communications
• Influence others and provide thought leadership on select areas of the design system
• Research and look for opportunities to solve problems in unusual and innovative ways

This role requires a wide variety of strengths and capabilities, including:

• Bachelor's degree or equivalent experience
• Some professional design experience, ideally at a large organization
• Ability to synthesize complex, interdependent, and sometimes competing needs
• Excellent time management skills and the ability to be self-directed
• Must be capable of independent decision-making as well as able to take direction
• Ability to work closely with other disciplines to understand design context
• Ability to deliver solutions (research findings, design concepts, content) and participate in critique process to improve design acceptance
• Understand the technical limitations and liberties behind your decisions and be able to communicate your ideas to our engineers
• Be knowledgeable in the design of both web and mobile experiences
• Possess critical thinking through iteration and design review
• Experience with Figma

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.