About Yieldstreet

Yieldstreet is building the largest global digital wealth management platform to change the way wealth is created. With an investor-first approach, our investor community builds a diversified portfolio of investments outside of the stock market to generate passive income. Yieldstreet is giving unprecedented access to asset classes such as Fine Art, Real Estate, Crypto, Legal & Private Business Credit. We’re headquartered in New York City with offices in Miami, Boston, Brazil, Argentina, Malta and Greece. 

Why Yieldstreet?

 Join a team of diverse, smart, and friendly people from 8 different countries who speak a total of 17 different languages who are on a mission to make alternative investments more accessible. Our team is comprised of successful entrepreneurs with combined exits of over $1B. We get social with each other during happy hours, exercise classes and team off sites!

What’s in it for you:

Competitive compensation packages including equity

 Health, dental & vision coverage with FSA/HSA options 

Unlimited PTO 

401k Match 

Learning and Development stipend 

Wellness credit

Paid lunch once a week

Commuter benefit

Life insurance

Sabbatical

About the Role

At Yieldstreet, we have an investor first approach. Our design, product and engineering teams work together to enhance the experience of investors to deliver on Yieldstreet’s vision.

We’re opening our first User Experience Researcher (UXR) position to help everyone focus more on the investors. In this role, you will create understanding and empathy around user needs, stated and unstated, for the entire organization, while working closely with designers, product managers, and marketers. You will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like interviews, surveys, usability testing, and quantitative data analysis. 

Your research will help us create useful, usable, and delightful new products and features for our customers as well as continually innovating on our existing products. You’ll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings. You’ll work closely with the design and product teams to prioritize improvement as a result of your findings. As the first UXR hire at Yieldstreet, you will be responsible for both developing and executing our research strategy and evangelizing research across the organization.

We have a small team of product designers who are passionate about delivering an intuitive and simple experience for complex investment products. We work collaboratively to solve complex challenges and craft experiences that highlight our products’ unique capabilities. We view this role as a key component to achieving our ambitious product experience goals.

What you’ll do:

• Conduct independent research on multiple aspects of products and experiences.
• Collect and analyze user behavior through a variety of quantitative and qualitative research methods, including: surveys, studies, user interviews, focus groups, benchmark studies, competitive analysis, website analytics, A/B testing, etc.
• Synthesize the research findings into actionable insights by working closely with the design and product teams developing personas, user journeys, flows, sitemaps, etc. 
• Work with designers, product managers, and marketers to prioritize research opportunities in a growth environment.
• Understand and incorporate complex technical and business requirements into research.
• Advocate research findings to diverse audiences through written reports and in-person presentations.
• Develop a deep understanding of the psychology of money and investing as it relates to our product, and effectively distill it back to the broader organization

What you’ll need:

• MS/BS degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience.
• 4 years of relevant work experience within User Experience, Human-Computer Interaction, applied research setting, and/or product research and development.
• Experience answering meaningful and impactful consumer product questions using a variety of quantitative and qualitative methods. 
• Excellent communication and collaboration skills with a knack for storytelling.
• Proficiency in communicating user research findings to drive impact.
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Detail oriented and self motivated to work independently on a variety of tasks.
• Financial services industry experience is ideal.