Senior UX Writer, UX Voice Team (Remote Eligible - US) at Dashlane

| Greater NYC Area
Sorry, this job was removed at 7:38 a.m. (EST) on Wednesday, September 1, 2021
Find out who's hiring in NYC.
See all Design + UX jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Due to the ongoing pandemic, our interview and onboarding processes will remain fully remote until further notice. At times like this, we're even more committed to providing you support and flexibility while you interview and onboard for your new job.


Can you make complex ideas seem simple? Do you excel at solving difficult UX problems while crafting intuitive digital experiences? And do you have a track record for creating a distinct brand voice through all touchpoints of the user journey? If so, join Dashlane and help us build intuitive software with a global impact.

The role

In a role that combines strategic thinking with the individual contribution to the Product development cycle, you will deliver effective UX writing and ensure we weave a consistent brand story through all consumer touchpoints. You will champion clear, concise, engaging language and craft a relationship with the customer through a distinct product personality. As a critical hire in the UX Voice Team, you will also contribute to developing the cross-platform content strategy and become a leading voice as we shape the future of Dashlane. 

The successful candidate can work at our Paris, Lisbon, or New York office or remotely from anywhere in France, Portugal, or the United States.

What will you accomplish during your first six months? 

You will re-imagine and reboot our Style Guide for a unified brand voice in Product and partner with the Product Design Director and Creative Director as we lay the foundations for building SAAS experiences that feel inherently human-centered and consumer-focused. 

At Dashlane, you will also:
  • Produce top-notch copy that injects usability into the apps and delight into the user experience 
  • Collaborate with product designers in creating delightful, effortless UX solutions, as they design system components and prototypes—and help them craft well-balanced layouts with fine-tuned copy
  • Work with engineers and the QA team to manage the quality of the copy in implementation
  • Write microcopy that will be translated into multiple languages. You will be involved in the localization process, working as a bridge between the Product, Design, Engineering, and Localization teams 
  • Optimize the performance of UX writing via user testing and data validation 
Minimum requirements:
  • A portfolio of your work 
  • 5+ years of experience in a role that involves user experience and brand in an app/product ecosystem 
The ideal candidate:
  • Possesses impeccable English writing skills and a superior command of grammar, style, tone, and rhythm of language
  • Has experience in testing content to improve performance and usability 
  • Has a track record of writing compelling UX copy that contributes to reaching business goals and solving user needs
  • Can easily collaborate with Creative and Brand teams, product managers, marketers, and designers
  • Is well-read and aware of cultural differences between the U.S. and our other markets, and can craft language that works equally well for different audiences 
  • Is skilled in writing copy that is easily translatable 
  • Can craft language in a way that makes technical and complicated ideas appear simple and accessible 
  • Is a naturally gifted and inspiring communicator and can confidently talk about language, brand, and copy decisions to individuals as well as large groups 
  • Wants to be part of a high-performing team and embraces a fast-paced startup culture 
  • Has a degree in creative, technical, or professional writing, user experience, or a related field 
  • Would have written a better job spec than this 
About Dashlane 

Dashlane is a web and mobile app that simplifies password management for people and businesses. We empower organizations to protect company and employee data while helping everyone easily log in to the accounts they need—anytime, anywhere. A better digital future starts with secure access. Our team in Paris, New York, and Lisbon is united by a strong sense of community and passion for improving the digital experience. Over 15 million users and 20,000 businesses in 180 countries use Dashlane for faster, simpler, and more secure internet.

Diversity, Equity, Inclusion and Belonging at Dashlane

As a truly international company—founded in Paris and split between Paris, New York, and Lisbon—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. 

Your interview experience

To know what to expect once you've sent your application, read about how we interview and hire at Dashlane in this blog article written by our Talent team. Feel free to browse our blog to find more information about our Product and how we work. 


Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • VaultDatabases
    • HashicorpDatabases
    • TerraformDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SalesforceCRM
    • BrazeCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our New York office is located in the Flatiron neighborhood, full of restaurants, bars, and shops. It's never hard for us to find a good lunch.

An Insider's view of Dashlane

What’s the vibe like in the office?

Our office always feels vibrant and welcoming! Not only with awesome, creative, talented people and their smiling faces, but also the office's working space and design makes it easy to not only find a quiet corner to create besides your own desk and meeting rooms, but also an open space to share ideas and projects with your co-workers.

Gili

Senior Customer Service Specialist

What kinds of technical challenges do you and your team face?

With new engineers joining our New York team, we are working on new ways to adapt our processes to make everyone's workflow seamless and scalable. For example, as a team, we are all currently working on the migration from Bamboo to Gitlab, which would greatly benefit our team in the long run in terms of time and scalability.

Cynthia

Software Engineer

What does career growth look like on your team?

Dashlane is big enough where we have structured career paths, but small enough where you can easily take initiative, ownership, and make an impact. The career ladder starts at the junior level and progresses to senior software engineer. Afterwards, we support both individual contributor and management career tracks. At each step we value behaviors

Sagar

Engineering Manager

What is your vision for the company?

At Dashlane, we want to create an open and transparent environment, inclusive and multi-cultural. Everyone is the team is encourage to take initiatives, take ownership on new ideas, and deliver quality product to millions of users. We have high expectations for our engineers, while maintaining a flexible and friendly environment.

Jean

Co-founder & VP of Engineering

How does the company support your career growth?

At Dashlane, the whole company is in your corner! From my very first day, everyone was transparent and supportive of my goals. I was walked through everything I needed to do to position myself for success. It is truly refreshing to have the whole team rooting for you; and I’m rooting right back for them!

Russell

Associate Account Executive

What are Dashlane Perks + Benefits

Dashlane Benefits Overview

Here at Dashlane, we care about flexibility. That's why we let Dashlaners decide where they want to work from within countries we operate in - US, France or Portugal - and how much vacation they take with our US Flexible Time Off policy.

If working mostly remotely, Dashlaners are offered an allowance to setup their workspace. For those who prefer to come to work from our office in Flatiron, we offer cold brew on tap, endless snacks, games, lunches and more!

In addition to 16 weeks of fully paid primary parental leave, we offer 4 fully paid weeks of transition to work.
Apart from that, we also offer 401(k) and competitive medical, dental, and vision plans for Dashlaners and their families.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks
More Jobs at Dashlane14 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Sales
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Dashlane's full profileSee more Dashlane jobs