COMPANY OVERVIEW

Since 2013, our founding mission at StrongArm Technologies has been and remains to keep the world’s Industrial Athletes™ proud, protected and productive. We achieve this through our pioneering FUSE safety wearables and the actionable ergonomic data they provide to individuals and management across numerous job types, industries and operating environments. 

The Industrial Athlete™ is the beating heart of everything we represent and strive for here at StrongArm - the essential, frontline workers of the world who put their bodies on the line to perform a critical job function that positively impacts lives beyond their own. But that responsibility doesn’t come without its consequences. Far too often, preventable workplace injuries lead to lost shifts, missed paychecks and threatened livelihoods. That, to us, is unacceptable. 

In order to most effectively prevent injuries in a given operational environment, we work closely with each client across many dedicated and leading-edge teams, including client services, data and engineering, IT security and others. Each safety program is tailored to the needs of the workers on the ground and the managers who oversee them, including what types of safety wearables and attachment options will suit them best, and the look and cadence of the safety reports that we’ll provide. The result is an actionable and scalable safety solution that seamlessly becomes part of a facility’s daily routine and is proven to prevent workplace injuries by as much as 64% across hundreds or thousands of Industrial Athletes.

POSITION OVERVIEW

As the UX/UI Designer, you will combine traits of a UX designer and a UI designer to elevate our digital experiences. This role is pivotal to transform data insights into human-friendly and actionable interfaces. We’re looking for a hands-on generalist who thrives in ambiguity, deeply understands and applies human-centered design methodologies to design solutions that solve problems and delight customers. You will work with the Product, Client Success, and Engineering teams to identify gaps and opportunities in the user experience. 

We look for people who are:

• Committed: High-energy with a can-do-attitude
• Coachable: Open to feedback, continual professional improvement, and exhibit a growth mindset
• Efficient: Produce significant output with minimal wasted effort
• Proactive: Willingness to go the distance to get something done
• Collaborative: A team player with strong people orientation
• Communicator: Objective, speak and write clearly
• Problem-solver: Poised to explore problem space, identify solutions, and select the best option
• Curious-minded: Exhibits a probing mind and inventive view of human behaviors

What you will do:

• Apply human-centered design principles
• Collaborate with stakeholders, product managers, and engineers to foster shared understanding on design approach, timelines, and goals
• Continuously seek ways to improve the display of rich data to drive user and business value
• Bring the voice of the customer to life through thoughtful interaction design models 
• Facilitate design sessions to identify experience gaps and opportunities, and drive design explorations to test them out

What you need:

• 5+ years of experience in UX and UI design, human factors, preferably in enterprise SaaS,  or IoT and wearable with big data analytics
• Preferably bachelor’s in a human-focused field (e.g. Human Factors, Cognitive Science)
• Proficient in designing with Figma and online user research tools (e.g. UserTesting, UserZoom)
• Expert in a variety of Human-Centered Design methodologies and designing for inclusion (WCAG AA)
• Expert in responsive design, web/mobile apps, interaction design
• Devoted to understand how humans think and act, be good at listening and empathetic 
• Strong data visualization design skills
• Effective time management, collaboration, and communication skills

What you get:

• Join one of the most dynamic, high-growth IoT companies in the country
• Autonomy to work with a brilliant team in the important mission to empower Industrial Athletes to be “Proud. Protected. Productive.”
• Support to evolve your skills through continuing education and experimentation ($3000 education stipend and built-in training)
• Excellent medical, vision and dental insurance
• Unlimited PTO
• Potential to work remote or at headquarters in Brooklyn, NY or one of our satellite offices

What Success Looks Like:

In 3 months...

• Demonstration of strong collaboration, particularly with product, customer success & engineering teams
• Demonstration of a smooth ramp up to SAT systems and users
• Active contributor to and user of our Design System 

In 6 months...

• Present at a Design Brown Bag
• Successful delivery of multiple end-to-end UX flows (discovery, user research included)
• Actively contributor to the UX components library for Design System
• Demonstration of strong analytical and advanced problem-solving skills
• Regular communication of design ideas and accomplishments to the company

In 12-18 months...

• Consistent and strong history of successful judgment calls
• Regarded as authority in UX/UI for web and mobile apps as well as data visualization  
• Growth, engagement 4+ ratings, and external accolades (customers and/or design award)
• Effective collaboration across SAT
• Demonstration of deep understanding of our products and customers

Brooklyn, NY or Remote within the USA with EST time zone work hours.

StrongArm Technologies is an equal opportunity employer