Warner Bros. Discovery
New York, NY
Hybrid

Sr. UX Writer

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Overview
About Discovery
Discovery is the global leader in real life entertainment, serving passionate fans around the world with content that inspires, informs, and entertains. Discovery delivers over 8,000 hours of original programming each year across deeply loved content genres. Available in 220 countries and territories and 50 languages, Discovery is a platform innovator, reaching viewers on all screens and services, from linear, free-to-air, and pay-TV channels, to digital products and streaming services, to social and mobile-first content and formats.
Discovery's portfolio of premium brands includes Discovery Channel, HGTV, Food Network, TLC, Investigation Discovery, Travel Channel, Motortrend, Animal Planet, Science Channel, OWN: Oprah Winfrey Network, and discovery+, a premium streaming service for many of Discovery's beloved brands.
Our talented and engaged Product, Design and Creative teams are passionate about our mission and responsibility building the future of Discovery+ and our direct to consumer products. If what gets you out of bed in the morning is doing phenomenal and engaging work, with a passionate team then this is the role for you.
About Discovery Global Product & Design
Discovery's Global Product & Design Group is a rapidly growing organization focused on developing new, innovative, and immersive digital products and content for iconic brands, including discovery+. We are working at the crossroads of technology, entertainment and everyday utility. As content creators across the digital ecosystem, we continuously leverage our technology to create immersive viewing and interactive experiences. We tell engaging stories to millions of viewers across the Internet every day, and bring new interactive experiences to life to not only entertain, but improve the lives of our customers.
Position Summary
Discovery Digital is seeking an experienced Senior UX Writer to be responsible for creating consumer-facing copy for groundbreaking product, brand and creative experiences across our products, platforms, services, partners and channel experiences. The Senior UX Writer will drive and deliver brand vision and voice within the context of our user experiences. You will have special focus on onboarding, acquisition and retention to expand our customer relationships and customer journeys. The Senior UX Writer will collaborate across the global organization to inspire team members and colleagues to develop and deliver award-winning product and brand experiences people love.
Other major areas of focus will be style guides, research, quality assurance, ASO, SEO, FAQs, error messaging and transactional emails.
Responsibilities

  • Create and develop clear and compelling copy for UX and product experiences across our apps, connected television and mobile web ecosystems.
  • Ensure all copy meets brand voice, tone and digital product standards and guidelines.
  • Establish, design test and maintain all global product language systems, design copy and button/CTA style libraries, templates, mockups, user scenarios, flows and experience documentation.
  • Provide hands-on leadership to align creative and product copy direction and deliverables.
  • Work cross-functionally with Product, UX and Creative Design, Editorial, Marketing, Research and Engineering Teams to create and optimize collaborative copy processes, strategies and tools.
  • Drive all product & UX copy with overarching business and customer engagement goals to increase satisfaction through strategic alignment and customer-first strategies.
  • Represent the strategic intent of your work in cross-functional team meetings, presenting with clarity and helpfulness to a broad stakeholder group
  • Provide cross-functional alignment, best practices, and guidance for internal and external teams, partners and stakeholders.
  • Work with user research techniques including user testing, personas, user tasks and scenarios, internal and external user interviews.


Qualifications

  • Bachelor's degree from an accredited four-year college or university.
  • 5+ years experience as industry copywriter for global digital products, brands and experiences.
  • 5+ years experience copywriting with global CRM product lines highly preferred.
  • Deep knowledge and experience in Mobile, Living Room & Connected Product Environments
  • Demonstrated experience working with Product, Design and Engineering teams on products.
  • Clear knowledge and experience working with content management systems and teams.
  • Familiarity with keyword search methods for ASO/SEO for App stores and product pages.
  • Strong copywriting and copyediting skills are a must, with a keen eye for details.
  • Excellent knowledge of AP Style, American English spelling, grammar, punctuation and usage.
  • Deep knowledge and experience copywriting for mobile, living room and connected product ecosystems with respect to key user flows and human behaviors.
  • Fluent in product branding, functionality and user experience theory, practice and language.
  • Analytical, solution-oriented design thinking with familiarity of data-driven problem-solving.
  • Must provide a portfolio with writing samples.
  • International language and localization skills are a huge plus.


Characteristics

  • Strong visual thinking for products and product ecosystems
  • Knowledge of emerging trends for digital products and cross-platform content integrations
  • Entrepreneurial spirit and drive to take initiative
  • Proactively enjoys finding innovative solutions, gaining input and driving alignment
  • Effective building and maintaining cross-functional and partner relationships
  • Enjoys the challenge of complex problems and systems
  • Comfortable working under pressure with tight deadlines on multiple simultaneous projects
  • Friendly, funny, outside-the-box thinking; creative problem-solving mastery
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What are Warner Bros. Discovery Perks + Benefits

Warner Bros. Discovery Benefits Overview

Warner Bros Discovery offers a comprehensive set of benefits and perks to support employees in their personal and professional lives. Some program highlights include:

• Local medical, dental, and vision programs in many countries around the world.
• On-site wellness and fitness centers across several of our office locations.
• Family support programs. In the U.S., additional services include on-site childcare in certain offices, backup childcare services, family caregiver leave, adoption, surrogacy, and cryopreservation assistance, and more.
• Tools and resources to support the mental wellbeing of our employees and their dependents, including mental health counselors and 24/7 access to free, confidential support through our Employee Assistance Program administrators.
• Products and services to support financial wellbeing including financial planning tools, and a 401(k) savings plan in the U.S.
• Flexible work arrangements around the globe, allowing employees to better balance work and personal commitments.
• Global learning, leadership & organization programs to inspire, equip, and empower our people to thrive. These programs and resources are accessible to everyone at whatever stage they are in their career.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

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