User Experience Architect

| Greater NYC Area


Position summary

User Experience Architect - NYC

You are the voice of the people. In all of your interactions — with clients, project managers, designers, engineers, and more — you’ll advocate for what users want, need, and expect from the products we create. You’re innovative, quick-thinking, and eager to learn more about what’s happening in the interactive space. Your UX design skills are top-notch, and you have a knack for making the complex clear.

 

Work you’ll do

● Work with our clients to understand their business requirements in the broader context of their digital strategy and advocate for the customer by developing intuitive interactions and easy-to-use interfaces

● Work closely with project managers, design, engineering, and quality assurance

● Bring user-centered design (UCD) process methods to digital solutions from concept to launch

● Clearly articulate and defend your design decisions in front of teams and clients

● Identify and execute on the best methods for user research and testing within client constraints

● Work within agile methodology

● Provide strategic solutions for early stage project planning

● Independently deliver on projects and work with others on teams 

● Help the team plan and run effective client workshops and client stakeholder meetings

● Facilitate effective decision-making with clients

● Design and deliver wireframes, user stories, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces 

● Monitor and have knowledge of wider industry UX trends and relevant technology trends

 

The team

Commercial Excellence & Experience

Our Commercial Excellence & Experience team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.

 

Professionals will serve our clients through the following types of work:

  • Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
  • Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
  • Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
  • Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
  • DigitalMix | an integrated set of platforms to enable business re-platforming

 

You bring

● Seven+ years of design experience in a consulting or in-house environment

● A strong portfolio that demonstrates your experience, storytelling and design presentation skills

● Demonstrated experience in planning for and delivering experience projects 

● Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations

● Experience in UX research, including planning, designing and facilitating user sessions and client workshops, analyzing findings and articulating results

● Experience in UX design, including information architecture, user and screen flows, conceptual and detailed wireframing and prototyping

● Experience with modern design tools like Sketch, Axure, Principle, Framer and InVision

● Ability to work independently as well in a highly collaborative, team-based environment

● A clear passion and enthusiasm for learning and pursuing your expertise, constantly challenging the definition of what makes good user experience

● Strong written and verbal communication skills

● Willingness to travel up to 30 percent

 

Bonus points

● Experience with conversational UI

● Experience in augmented, virtual or mixed reality

● Motion design

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JSFFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SAP HANADatabases

Location

Hudson Square is bounded by West Houston Street to the north, Canal Street to the south, Varick Street to the east and the Hudson River to the west.
330 Hudson St. , New York, NY 10013

Insider's spotlight

How does your team reward individual success?

Rewards and recognition awards are given to individuals and teams who make outstanding contributions above and beyond the expectations of their roles. Also, practitioners are "spotlighted". This could be a weekly showcasing of how a team won a new pursuit or demonstrating a new solution or product. This is a great way to build your network!

Kristi

Talent Executive

What makes someone successful on your team?

Someone who is very driven, has a creative design-led thought process, is not afraid to speak up, willing to go the extra mile, embraces diversity, team-oriented, versatile (willing to try new things and learn new skill sets), and has the ability to quickly grasp the client's business challenges and as role of technology in helping to solve them.

Allison

Manager

How does the company support your career growth?

Career growth is a priority here. We have bi-weekly check-ins with managers to get feedback & ensure regular opportunities to adapt to it, & year end performance evaluations offering advancement opportunities and benchmarking where you are in your career progression. Mentorship also exists informally, and formally via the counseling structure.

Angela

Manager

What are Deloitte Digital Perks + Benefits

Deloitte Digital Benefits Overview

Disclaimer: Benefits listed here are examples of benefits currently offered by Deloitte to certain eligible professionals but any benefit for which you may become eligible if employed by Deloitte will be governed by the terms and conditions of your employment and by the terms of each individual plan or program. Deloitte has the right to change plan or program terms (including eligibility for benefits) or to discontinue any part or all of the benefits described herein at any time.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Emergency child care benefits offered
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
We offer Adoption and Surrogacy Assistance
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
We offer Paid Sick Days and Safe Time Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Free Daily Meals
Hudson street office offers daily breakfast and lunch every friday
Game Room
Hudson street studio has a foosball table!
Stocked Kitchen
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
We offer Diversity Affinity Groups and Inclusion Councils
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