User / UX Researcher at noom

| Greater NYC Area
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Noom is looking for a User / UX Researcher to join the team in our NYC Headquarters. We're a fast-growing company focused on helping people everywhere live healthier lives through behavior change. Your work will be critical in helping us understand our users and their needs, perceptions, and behaviors. These findings will directly impact the success of our users, and will be used to inform decisions at every stage of the product development cycle.

What You’ll Be Doing:

  • Design and conduct large-scale surveys, user interviews, studies, and other tests to deeply analyze and understand qualitative and quantitative user data 
  • Deeply learn about and be a source of information on users’ behaviors, needs, and attitudes
  • Synthesize and deliver research findings to Head of UX Research and other stakeholders to inform product and UX decisions 
  • Work closely with Product Managers, Designers, and Tech Leads, to provide research and user insights at every stage of the product development cycle
  • Document and track learnings gathered through research so insights can easily be referenced and applied for future projects 
  • Help establish tools and systems to streamline and scale existing research processes and increase impact across the organization
  • Conduct proactive / discovery research to identify existing pain points and opportunities for improvement
  • Assist with conducting UX/UI Research such as usability testing, click testing, focus groups, information architecture, wireframing, etc.

What We're Looking For:

  • 2-3 years of relevant experience conducting User / UX Research 
  • Extremely organized and self-motivated with amazing attention to detail
  • Empathetic, collaborative, open-minded, and willing to get your hands dirty
  • Ability to work well with a team as well as autonomously
  • Motivated by a fast-growing, ever-changing, and highly data-driven environment
  • Comfortability with quantitative and qualitative research a-like, and no stranger to large data sets
  • Strong quantitative, analytical, and problem-solving skills
  • Great communicator, and excellent at synthesizing and distilling information

What Makes This Job Amazing:

  • You’ll be helping millions of people lead healthier lives every day
  • You’ll be a part of Noom's rocketship-- revenue has grown 20x in the last 2 years and our team is growing fast.
  • You’ll have wonderful benefits including healthcare/dental, wellness budget, daily gourmet meals prepared by our onsite chefs, and onsite yoga
  • You’ll experience huge learning & professional growth opportunities. Noom believes in supporting your professional and personal growth: we’ll cover the cost of books, courses, conferences… you name it!
  • You’ll add to our transparent, high-performing, and close-knit culture
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229 W 28th Street, New York , NY 10001

An Insider's view of noom

How would you describe the company’s work-life balance?

When I first started at Noom, I’ll admit to a bit of skepticism, “Wouldn’t it be better to just receive more salary in lieu of these benefits?” In my first six months as an employee at Noom, I’ve seen (and taken advantage of) these benefits and can attest to the difference it makes on life both in and outside the office.


Data Analyst

How has your career grown since starting at the company?

I started at Noom eight years ago. It was my first real job out of college, and I’ve been fortunate to have held many positions since starting. Starting as Noom’s office administrator, I am now the product manager. Noom has supported my growth at every stage.


Product Manager

What unique initiatives do you have that encourage innovation?

At Noom, rapid iteration isn’t limited to just features. For example, the way we conduct feedback. At most companies, feedback employees get is limited to performance reviews that come yearly or bi-yearly. We conduct weekly 1:1s with mentors, tech leads, and product managers—to get feedback on both our performance and help the company grow.


Growth Engineer

What are noom Perks + Benefits

noom Benefits Overview

In addition to full-time compensation, Noom’s full-time employees have access to early equity packages. With a growing international community, all Noom employees have the option to work remotely. Whether this means staying in your PJs all day or working from a remote island in the Carribean. Additionally, Noom employees receive access to comprehensive health insurance, and perks include daily lunch prepared in-house for employees at its NYC headquarters, weekly yoga sessions, weekly and monthly team bonding, an annual offsite, and more.

Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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