UX Copywriter
Who We Are Big or small, all teams deserve the best. Justworks is leveling the playing field with seamless payroll, HR support, and access to high quality, affordable benefits. It’s a simple, modern, all-in-one platform designed to give teams the support and peace of mind to work fearlessly. We handle the nitty gritty so entrepreneurs can focus on what matters: building their business and creating a great place to to work.
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
The Job
Must love words. Justworks is looking for an experienced UX Copywriter to help bring our brand to life consistently in-app and across all product-related content and communications. This person will play an integral role in shaping the user experience, crafting everything from headlines, subject lines, and calls to action to instructional copy and other messaging crucial to educating and engaging current and prospective customers.
This is a truly cross-functional role. You will work closely with product designers, product marketers, compliance, content producers, sales, and other team members to ensure the right messages and information are getting to the right audiences. Your in-depth understanding of digital messaging and a desire to write user experience-focused content will be critical.
What you’ll do
- Create thoughtful content that moves people to action
- Flex a range of writing skills from technical to conceptual
- Hands-on copywriting with a UI/UX lens, focused on delivering engaging, well-crafted communications across multiple platforms (eg, in-app, email, sales collateral)
- Be a steward of brand voice consistency, maintaining and executing our evolving style guide
- Identify user communication needs and balance those with the brand, business, and legal requirements
- Partner with subject matter experts to explain products/tools/features to end users in an easy-to-understand manner
- Work collaboratively with cross-functional teams when writing, editing and proofreading
Who you are
- Passionate about the part content plays in the customer journey
- Smart, solid portfolio of samples that show how you think and write
- At least 3 years of multi-channel copywriting experience
- Strong digital/user experience background preferred
- Past work that demonstrates careful execution of a consistent and unique brand voice and tone
- Excellent communication, organization and time management skills
- Ability to breakdown and simplify complex concepts into easy-to-understand messages
- Truly collaborative nature and eagerness to learn
- Desire to work in a fast-paced startup environment
- Knowledge of the benefits/healthcare and/or HR space is a huge plus
Visa sponsorship for this role is currently not available.
Diversity at Justworks
Justworks’ vision is for all identities, backgrounds and expressions to be represented in the workplace. We're building the foundation for long-term success and intend to cultivate a safe, collaborative and inclusive space and company culture.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.