Squarespace
The world’s most talented engineers, designers, and thought leaders are shaping the future of online publishing.
New York, NY

UX Director

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As the Director of User Experience you will oversee UX Design, UX Research and UX Writing across our product design organization, including Presence, Commerce, Marketing & Analytics and Growth. In this role you will be responsible for setting and maintaining our high standards through critical deliverable feedback and mentorship, improving Squarespace’s products and ensuring our highly collaborative culture is at its best. You will be responsible for the hiring and training of new members of the team and working with partners across the product design organization on process and direction.

Responsibilities

  • Provide UX leadership across all of Squarespace products, including Presence, Commerce, Marketing & Analytics and Growth
  • Manage the existing teams and their leaders, including developing them further, inspiring them to new heights and building them out to meet the needs of the product organization
  • Build and set up UX Research team for success
  • Partner with Creative Directors, Product Directors and stakeholders in supporting groups such as Business Insights and Customer Operations on process, organization and strategy
  • Ensure timely delivery of high-quality work from teams reporting to you

Qualifications

  • A minimum of 10 years of relevant experience in information architecture, user experience design, usability testing, accessibility, auditing and related skill sets
  • Innate understanding of the creative process and its needs
  • Track record of shipping successful products which stand out from the rest
  • Exceptional design thinking
  • Strong problem-solving skills
  • Expert collaborator across the disciplines of product management, design, writing, engineering and research
  • Experience with publishing platforms, content management systems or complex creative tools and platforms
  • Experience designing web and mobile apps
  • Solid technical understanding, preferably familiar with current web and app development technologies

Portfolio

Your portfolio shows applied knowledge of usability, user-centered design and research through successful products. It contains wireframes, flows, prototypes and app or site maps etc. and displays the following.

  1. Work by you
  2. Work by a team you were directing
  3. Work by your team, which you had to redirect
  4. Any large scale platform thinking you can show

ABOUT SQUARESPACE

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 570 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about. 

PERKS 

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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What are Squarespace Perks + Benefits

Squarespace Benefits Overview

Flexible PTO policy for full time employees
20 weeks paid leave to welcome a child through any of the ways to form a family for all genders
Up to 12 weeks paid personal care leave
Up to 20 weeks paid leave to care for a family member
Bereavement leave for loss of a loved one
$20,000 benefit for fertility planning & treatment, adoption & surrogacy
Unlimited free virtual family planning visits with OB/GYNs, doulas & midwives
Subsidized backup care for family, infant, child, adult, or elder dependents
Employee Assistance Plan (EAP) to support child care & parenting, helping aging parents & more
Virtual counseling sessions with licensed therapists fully covered with HealthJoy
100% paid Headspace app subscriptions
Access to mental healthcare apps, Talkspace & Ginger
100% paid premiums on health benefits for you, your dependent children & domestic partner
$5,000 tuition reimbursement per year
2 complimentary Squarespace sites & subscription to Unfold

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Squarespace offers virtual counseling sessions with licensed therapists fully covered with HealthJoy. 100% paid Headspace app subscriptions and access to mental healthcare apps, Talkspace & Ginger.
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
All employees have full access to LinkedIn Learning.
Online course subscriptions available

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