In joining the UX Research team at Codecademy, you will play a pivotal role in supporting our existing research capacity and driving human-centered thinking throughout the organization. Through close collaboration with cross-functional teams you will develop user insights to drive the next wave of innovation in our suite of products. 

UX research and an empathetic understanding of the needs of our learners has been paramount in Codecademy’s growth. As our product grows, we are looking to scale this capability to the next level. You will execute key research initiatives, deepening our understanding of our learners, while also working with others to drive best practices and enable cross-functional peers to conduct trusted research that keeps them close to the learners they serve.

The successful candidate will have a history of uncovering insights that have driven influenced product innovation, exceptional communication skills used to evangelize user needs, and demonstrated success in collaboration with cross-functional teams. We are looking for someone who can balance rigor, velocity, and creative methods to shape the future of learning for millions of people. 

WHAT YOU’LL DO:

• Plan, coordinate, and execute generative and evaluative studies
• Identify and distill relevant insights that drive human-centered thinking across squads
• Work with cross-functional teams of designers, product managers, engineers, marketers and data scientists
• Embed yourself in the product development process across squads and amplify the voice of the user in all that we do
• Uphold and contribute to  qualitative best practices at Codecademy
• Advocate for evidence- based solutions throughout our design practice

WHAT YOU’LL NEED

• A fundamental understanding of user research methodologies and tools
• An ability to select the most appropriate research methods based on their strengths and limitations 
• Experience estimating research effort and scope in order to effectively plan, coordinate and execute studies
• Extensive experience throughout the product development process from roadmapping through to iterating Demonstrated history of using research to impact the development of solutions that have had measurable impact
• Experience with quantitative metrics and multivariate testing, and ability to synthesize them with qualitative insights
• Exceptional attention to detail and rigor in your documentation
• A degree or equivalent experience in Sociology, Anthropology, Psychology, Human-Computer Interaction or a similar field 

WHAT WILL MAKE YOU STAND OUT:

• Experience with subscription and/or ed tech products
• Experience working in collaboration with Data Science teams
• Passion for learning to code and self-taught skills
• Published qualitative research