Senior / Staff UX Researcher

| Remote
Sorry, this job was removed at 11:37 a.m. (EST) on Thursday, August 11, 2022
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Who are we?

At Ribbon, we believe homeownership should be made achievable for all. As a first of it's kind homeownership company, Ribbon empowers everyday home buyers and sellers to compete for their future home on a level the playing field with high-net-worth individuals and Wall Street investors – and we support agents, brokerages, and lenders create confidence and certainty for clients through powerful financial products and digital workflow software.

Making homeownership achievable is at the heart of all we do - and we live out that purpose every day through our core values:

Set New Standards. Our mission requires a new way forward. We start from first-principles to be different, creative and bold. Big or small, we create new norms.  

Build Together. We are one team, one mission, creating vibrant communities of belonging. We unite in our passion and collaborate with optimism, integrity and trust.

Learn, Teach, Grow. In service of delivering a world class experience, we actively learn from our community, educate others, and celebrate the victories and struggles that come along the way.

Your team:

At Ribbon, we aim to build products and services that make homeownership achievable. We’re seeking a UX Researcher to play an important role, working alongside a team of talented designers, engineers, product managers to create tools and products for the 10 million+ people annually looking to make their dreams of home ownership come true.  You will get an opportunity to speak to all industry participants, develop an understanding of their unique and collective needs and lead us forward to a customer-first experience.

How you'll help make homeownership achievable:

  • Plan and implement user research strategies and methodologies
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Conduct generative and exploratory  user research and user validation testing
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Synthesize learnings into focused insights, thematics and priorities
  • Maintain a living body of knowledge and cohort of research participants
  • Share research findings to a diverse set of teams 

What we're looking for:

  • 5+ years of UX research experience
  • A strong desire for creative problem-solving with a positive attitude
  • Demonstrate a natural interest in rapid learning
  • Ability to perform full-stack research, including problem identification, planning, and insight development
  • Ability to quickly and effectively share focused insights
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools

Bonus Points:

  • Real Estate Experience
  • Experience in a fast-paced, growing startup environment

What we offer:

  • Health, dental, and vision insurance
  • Flexible, unlimited vacation
  • Fully paid parental leave
  • Regular team lunches 
  • Health + wellness stipend 
  • Company-sponsored TalkSpace membership
  • 401(k)
  • Commuter benefits
  • FSA + HSA
  • Learning + development stipend
  • Meaningful equity in the company


Even if you don’t meet all the requirements, we encourage you to apply! If you’d be excited to show up for work each day, we’d be excited to have you on our team. 

Here at Ribbon we embrace our differences and thrive off of the creativity they produce. It’s how we break new ground. As we scale and we help families from every walk of life, the team we build must be reflective of the diverse communities that we serve. Together, we’ve built and will continue to grow, a diverse and inclusive culture where everyone has a seat at the table and the space to be their most authentic self. Ribbon is an Equal Opportunity Employer and we support, celebrate, and cherish all the things that make our teammates who they are.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

We're nestled between Union Square and Flatiron, with easy access to nearby restaurants, parks, and a majority of subway lines.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about RibbonFind similar jobs