UX Writing Lead

| Greater NYC Area

Squarespace is a design-centric product company at heart, always striving for our products to enable anyone to tell their story to the world beautifully.

The product design group is looking to build out a team of UX writers to work with our product teams, and is seeking its founding member, a thoughtful writer to take ownership of copy across all of our products, from labels, to error messages, to on-boarding flows, etc. The ideal candidate is at home within a design team, solving problems by creating harmony between the words and overall design of an app.

You’ll be involved throughout the process for every user-facing project in the product organization, alongside product designers, product managers, engineers, and technical.

As the first full-time UX Writer, you will be charged with taking over, developing and communicating our interface copy style guide, in addition to seeing it implemented.

This is the perfect role for someone equally passionate and skilled in UX design and language, who would like to build or help build a team from scratch.

This role will report into the Director of Product Design at our New York Office.

RESPONSIBILITIES 

  • Write and maintain UI copy across all Squarespace products
  • Work with product designers and other team members on wireframes and iterative click-through prototypes
  • Deliver polished text strings to other team members
  • Create rational, articulable, elegant solutions to complex problems
  • Partner with technical, brand and marketing writers to connect in-app messaging with our overall voice
  • Continually seek to understand the capabilities and technical constraints of the systems with which you’ll be working
  • Advocate for language in product design
  • Continually improve and refine our UI and copy style guides

QUALIFICATIONS

  • 5+ years of experience writing UI copy
  • Deep awareness of UX and how copy and design work together
  • Passionate about consistency and details
  • Experience using tools like Sketch
  • Ability to ask probing questions to and give/receive feedback in an iterative environment
  • Can find the shortest way to clearly communicate an idea
  • Excellent sounding board; comfortable pointing out when a design could be better
  • Ability to work through ambiguity and competing priorities
  • Experience preparing source language for localization

A portfolio of relevant work is required for consideration. It should illustrate your experience in the design process, writing different types of UI copy, and solving real user problems through words.

Read Full Job Description

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.
8 Clarkson Street, New York, NY 10014

Insider's spotlight

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

Before Squarespace, I had been in management consulting. Squarespace provided the opportunity to both transition into tech but also into a technical role as a Data Scientist on the Strategy team. I loved working across the business to develop insights and recommendations and then continue working with those teams to see our ideas brought to life.

Andie

Senior Data Scientist

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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