Digital Ad Ops Coordinator

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The Company:

At Intersection, we are at the forefront of the smart cities revolution. Our mission is to improve daily life in cities and public spaces, with products that bridge the digital and physical worlds by delivering connectivity, information and content to enrich our everyday journeys and elevate the urban experience.

We pair our human-centered methodology with cutting-edge technology to design, develop, deliver, and maintain unique products and experiences in public space that deliver value to advertisers, cities, and consumers. Whether partnering with urban transit systems to revolutionize commuting and travel, with cities to transform how they connect with residents and visitors, or private developers to create unforgettable experiences in neighborhoods and districts, our solutions are scalable platforms on which our clients can build the future. 

Intersection is backed by Alphabet through its urban technology company Sidewalk Labs.

The Role:

As a Digital Ad Ops Coordinator at Intersection, you will be responsible for the configuration and launch of advertising campaigns across all of Intersection's digital assets and provide support to the sales organization. You will manage campaigns with the daily use of multiple ad serving systems, managing and tracking campaign delivery, QA, reporting and campaign optimization. You will become a part of an innovative, professional and dynamic advertising operations team. You will be responsible for all aspects of ad campaign fulfillment: creative testing and implementation, screenshot decks, campaign flighting, and quality assurance. You will set up, monitor, and optimize advertising campaigns to maximize performance and meet campaign goals.

What you will accomplish:

  • Responsible for the management of online advertising campaigns across Intersection’s inventory in terms of operations support (QA, implementation, troubleshooting, etc)
  • Supply support and ensure the effective exchange and implementation of information/assets among all relevant parties to achieve accurate and well-managed campaigns
  • Support sales and account management teams with advertising clients & agencies. Primary point of contact for technical issues and questions related to online creatives
  • Support of pre and post sales workflow; including but not limited to: participation in kick off calls, communication of ad specs, collection/generation of assets, campaign data entry (3rd party ad systems, etc.), detailed media QA, and campaign launch
  • Interact with clients to communicate specifications, collect creatives and other collateral necessary for the campaign launch
  • Provide trafficking, QA and troubleshooting guidance on all campaigns pre and post-launch
  • Partner with client service teams to monitor and optimize online campaigns for all of Intersection's markets
  • Cultivate and maintain internal relationships with Sales and Account Management, collaborating towards a common goal
  • Device Management
  • Facilitate dynamic, real-time campaign executions

What we are looking for:

  • 1-2 years in digital ad ops including trafficking and scheduling digital assets
  • Attention to detail and excellent organization skills are required
  • Digital Signage, digital place-based, digital out-of-home experience is preferred
  • Experience in ad tech project management is a plus
  • Experience using various CMS systems is a plus
  • Knowledge of online advertising processes (knowledge of ad serving technologies and all components of ad campaigns, including ad units, products, custom development and content integration)
  • Experience with project management, account management, or relationship management

Intersection is an Equal Opportunity Employer.

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Location

10 Hudson Yards, New York City, NY 10001

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