Director, People Operations

Who We Are

Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world’s most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA,  Dallas, Sydney, Auckland, London and Waterford, Ireland. 

Who We Hire

Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn’t stop to ask what’s next, because they’re already building it. 

Our Laurels

• AdAge Best Places to Work 
• ThinkLA Partner of the Year
• Built In Best Places to Work 
• Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
• Martech Breakthrough Awards - Best Overall Adtech Company
• Digiday Media Awards Best Event
• Cynopsis Media Impact Awards-Best CTV Platform
• Martech Breakthrough Awards-CTV Innovation
• Adweek Media Plan of the Year Awards - Best Use of Insights

Title: (Senior) Director, People  

Job Type: Full-time; 4 Days In Office, Mandatory Mondays

Job Location: New York, NY
Salary Range: $150,000.00 - $200,000.00 (On Target Earning)

The Opportunity

We are seeking a strategic and experienced Director of People  to lead our HR business partner function, elevate people operations, and drive enterprise-wide organizational design initiatives. In this critical leadership role, you will be a key architect of scalable people strategies that enable growth, foster culture, and enhance business performance.

Strategic Business Partnership

• Serve as a senior advisor to department leaders, providing insights on workforce planning, talent strategy, and organizational effectiveness.
• Collaborate with leadership to align HR initiatives with business objectives across multiple departments and global locations.
• Lead a team of HR Business Partners (HRBPs) to deliver high-impact support to business units.

People Operations Leadership

• Oversee the design and execution of core people processes, including onboarding, HRIS management, compliance, and employee lifecycle operations.
• Implement data-driven solutions to optimize operational efficiency and enhance employee experience.
• Ensure all people operations are compliant with federal, state, and international employment laws.

Organizational Design & Development

• Lead the strategy, design, and implementation of scalable organizational structures that align with business objectives, enable cross-functional collaboration, and support Kargo’s ongoing growth and transformation.
• Serve as a trusted partner to senior and cross-functional leadership in assessing organizational effectiveness, identifying capability gaps, and designing future-ready operating models.
• Develop and execute enterprise-wide change management strategies to support structural shifts, business transformations, and cultural evolution.
• Drive end-to-end talent planning initiatives, including company-wide talent reviews, succession planning, workforce planning, and leadership development programs to build a strong internal pipeline and ensure long-term organizational resilience.
• Champion a data-driven approach to organizational development, leveraging insights to inform strategic workforce decisions and foster a high-performance culture.

Leadership & Culture

• Champion a diverse, inclusive, and equitable workplace culture through values-based leadership and policy development.
• Collaborate with Learning & Development and DEIB leaders to foster employee engagement and continuous development.
• Lead strategic HR projects including M&A integration, internal mobility frameworks, and performance management redesigns.

• 7 + years of progressive HR experience 
• Proven experience leading HRBPs and people operations in a fast-paced, high-growth environment.
• Deep expertise in organizational design, change management, and talent strategy.
• Strong knowledge of employment laws and HR compliance frameworks (global experience a plus).
• Exceptional leadership, communication, and stakeholder management skills.
• Bachelor's degree in Human Resources, Business Administration, or related field; Master's or MBA preferred.
• HR certifications (e.g., SHRM-SCP, SPHR) are a plus.

Follow Our Lead

• Big Picture:  kargo.com
• The Latest:  Instagram (@kargomobile) and LinkedIn (Kargo)