Director of Product

| Greater NYC Area
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Some Challenges You’ll Tackle

Duties: Be responsible for driving product strategy, planning, design, and execution for a broad
swath of initiatives. Serve as the key point person and subject matter expert for a significant area
of our business, such as our diner ordering platforms, our restaurant-facing technology and
programs, or our internal business operations and technologies. Play a key role in the company's
strategic direction, defining and articulating new opportunities, working in close concert with
key stakeholders, including executive leadership, GrubHub's technology team and various
business teams, to articulate specific goals. Envision, articulate, and prioritize a long-term
product strategy designed to achieve these goals. Clearly communicate strategy and goals to
project teams and ensure delivery against those goals. Gather and unearth unmet customer needs
through research, data analysis, user experience analysis, and testing, competitive research, and
any other relevant tools. Deliver on rigorous, quantifiable business objectives in a matrixed, flat
organization. Develop and drive product strategy for an identified area of focus, taking into
consideration business objectives, identified and unarticulated needs, competitive landscape and
resource constraints. Work collaboratively with stakeholders to develop this strategy into an
achievable roadmap that delivers on business goals. Connect data points, research and other
insights into a clear articulation of needs and wants (derived from a variety of sources, including
survey data, qualitative research, industry analysis and benchmarking, customer interviews, and
internal data including logged and clickstream data). Drive a clear strategy for prioritization and
execution based on these needs and wants, setting clear goals and metrics that can measure the
effectiveness of initiatives post-execution, and throughout the lifecycle of a product. Be an
advocate for your area of focus within the GrubHub organization, serving as the voice of your
customers. Lead projects through the definitional stages, working to ensure that we're solving the
right problem and have clearly articulated problem statements and goals identified. Own
accountability for the ultimate execution of the product, working cross-functionally to ensure
that the solution that is built delivers against the defined problem and goals. Manage the backlog
of smaller stakeholder wish-list items, working with stakeholders to quantify the benefits and
prioritize these items. Collaborate with other product owners to create a unified list of product
enhancements.

You Should Have

Requirements: Requires a Bachelor's degree in Computer Science, Information Technology, Mathematics, or a related field. Requires 4 years of experience with each of the following:

 

Analyzing business problems and working cross-functionally to prioritize and drive solutions;
Working across a broad organization including technology, account management, marketing,
finance, operations, business development, and sales;

Using data and metrics to back up assumptions and recommendations, and to drive action.

 

Also requires 2 years of experience with each of the following:

Working with an e-commerce company;

Working in matrixed reporting environments and using collaborative approaches to drive effective solutions;

Using data to analyze and monitor product health, set goals and metrics, and aid in the prioritization of
initiatives and features.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

5 Bryant Park, 1065 6th Ave, New York, NY 10018

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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