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Director of Sales Operations

| Greater NYC Area

About US!

Remesh is one of the world's leading conversation platforms for engaging and understanding large groups of people - including customers, employees, prospects, or constituents. The Remesh platform uses AI and machine learning to analyze, understand, and segment participant responses to questions and prompts, online and in real time. Through this process, our customers are able to quickly draw out actionable insights as they engage thousands of participants simultaneously.
We are a team of passionate, motivated, and intelligent people, with a touch of quirk (i.e., we are fun!). We are all united by a mission to build a platform that can help people truly understand each other - across political, geographical, and cultural divides - to help make the world a better, more understanding place. 
As of March 2018, Remesh has secured $10 million in Series A funding. We are excited to be disrupting the $70+ billion insights industry. We know what we're building is special, and we're looking for energetic people to help us create something extraordinary!

Job Description:

Remesh is looking for a Director of Sales Operations to join our team to drive strategy and operational excellence. This person will maximize revenue growth through the development, implementation, and ongoing maintenance of sales strategies, programs, systems, and initiatives. This ideal candidate will focus on 3 core areas: 1) Systems Admin - which includes ownership of Salesforce administration and Remesh sales tech stacks, 2) Data Analysis - analyzing sales funnel metric to drive optimized processes, and 3) Sales Enablement - empowering the Remesh sales team through sales collateral creation so that they can better clients. The Director of Sales operations will also be involved in other projects which includes, but are not limited to, Go-To-Market planning, territory alignment, data quality and clean up market segmentation, and sales pipeline analysis.
The Director of Sales Operations will report to the Vice President of Sales and will work closely with other functions, such as sales, sales development, customer success, product, marketing, finance, and the executive team to drive operational alignment and positive client experiences. The following are the day-to-day responsibilities of the Director of Sales Operations:

    • Partner with stakeholders across the organization to set the strategic direction for the sales organizations and lead team of Sales Ops direct reports in turning that strategy into reality
    • Define and own a clear set of policies and operating principles related to compensation and territory planning, including process, timelines, and SLAs
    • Work closely with Directors of Sales to manage sales processes which includes planning, forecasting and pipeline management, discount approvals, deal desk, product launch coordination, KPI management, and win/loss programs
    • Serve as an escalation point for the resolution of process and/or system issues


Requirements:

    • 5+ years in a sales operations, business planning, or sales support management role
    • 3+ years of Salesforce Administration experience
    • Understanding of sales methodologies, sales funnel management, and bookings processes
    • Strategic and decisive thinker who executes
    • Identifying, diagnosing, and resolving problems of all levels of complexity,
    • Prioritizing critical client issues and identifying department needs
    • Strong leader who can train and coach other as well as build, maintain and lead high-performing teams
    • Ability to conduct sophisticated and creative analysis of complex data, and translate the results into actionable deliverables, messages, and presentations
    • Committed to data quality and high standard for accuracy

The benefits of working with Remesh:

  • Medical Dental Vision Coverage
  • 401K plan
  • Life Insurance
  • Flexible work arrangements pending supervisor approval
  • An enviable snack pantry
  • An energetic team that celebrates, often.
  • A stipend for ongoing learning
  • An office in the heart of Manhattan’s Flatiron District
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Location

We're located in the Flatiron district- in the thriving heart of Manhattan.

What are Remesh Perks + Benefits

Remesh Benefits Overview

Medical Dental Vision Coverage
401K plan
Flexible work arrangements pending supervisor approval
An enviable snack pantry
An energetic team that celebrates, often
Stipend for ongoing learning
An office in the heart of Manhattan’s Flatiron District

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Remesh employees can contribute up to $2600 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of monthly salary up to $10,000 per month.
Dental Benefits
Our dental plan covers 80% of basic services and 50% of major services after deductible.
Vision Benefits
The vision benefits plan generally covers 100% of eligible expense after copay when network providers are used.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 3 times an employee's annual salary, or $500,000, whichever is less.
Retirement & Stock Options Benefits
401(K)
Remesh's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Remesh offers stock options through its employee profit sharing program, including vesting over a four-year period.
Vacation & Time Off Benefits
Generous PTO
Remesh employees receive between 14 and 30 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Commuter Benefits
Remesh offers perks at work commuter benefits for all employees.
Stocked Kitchen
We have a kitchen filled with tasty assorted snacks, coffee, and tea and an additional fridge filled with a variety of drinks!
Happy Hours
Happy hours are hosted on occasion .
Professional Development Benefits
Continuing Education stipend
We offer $1000 annualy for continuing education.
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