Driver Specialist

| Greater NYC Area
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About The Opportunity

Welcome!

Hungry for a new venture?

Grubhub is the nation's leading online and mobile food ordering company, dedicated to connecting hungry diners with their favorite local restaurants. The people who work at Grubhub are our company's greatest asset; each person at Grubhub plays an integral part in building tools and technology that help restaurants succeed, and in cooking up fresh new ways to delight our diners.

The company’s online and mobile ordering platforms allow diners to order directly from more than 55,000 takeout restaurants in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.

 

We want you to enjoy where you work, who you work with and what you work on. At Grubhub, you can order your cake and eat it too!

We are hiring for a Driver Specialist position in our Atlanta location.  The Driver Specialist’s primary function will be to recruit and onboard new Delivery Partners while maintaining a healthy relationship with current Delivery Partners. The Driver Specialist will be responsible for creating an engaged community of delivery partners and address any concerns they may have.  By providing support through the overall recruitment onboarding and introduction to the Grubhub service you will be the face of the service for this workforce.  We need someone who can address and assist in solving issues within the Driver community- essentially being their eyes, ears, and voice to Area Management.

Some Challenges You’ll Tackle

  • Growing and maximizing engagement within your driver network  
  • Building presentation and problem-solving skills through leading in person on-boarding sessions
  • Selling the value of partnering with Grubhub in a hyper-competitive space
  • Master pipeline management to ensure driver supply meets order demand projections
  • Working closely with GM and local operations to develop a memorable experience within Grubhub and among our restaurant and driver partners. 
  • Reviewing and analyzing the recruitment funnel to proactively determine sourcing levels and uncover bottlenecks by making recommendations for improvements and reaching out to candidates to move them through the recruitment funnel
  • Providing onboarding support for drivers by issuing new hire paperwork and walking drivers through the onboarding process (including entering into payroll systems) and scheduling and presenting Driver Onboarding sessions
  • Overseeing the process whereby drivers schedule themselves to work, including using data to determine daily volume needs, verifying drivers’ availability to support such needs and communicating issues to Operations Specialists and General Managers
  • Addressing contractor inquiries with accuracy and urgency and in a professional and compliant manner

You Should Have

The ideal candidate must have a proven track record of success and want to grow within a top tech company. Thinking on your feet and openness to develop a diverse skill set while wearing different hats is a must.  Finally, willingness to grow, take on responsibility, and learn as much as possible is what will set candidates apart. This position is ideal for a competitive, good natured individual driven to succeed in a fast paced environment.   This is a full-time position and the schedule will be Monday-Friday 10 am-6 pm.

  • Driver and/or personnel management experience is preferred Recruiting experience is preferred
  • Previous experience with applicant tracking system a plus
  • Excellent interpersonal communication (both verbally and written) and leadership ability
  • Proficient knowledge of Google Office products
  • Knowledge of Salesforce is a plus

And Of Course, Perks!

Full time employees are eligible for the following benefits

  • Medical, Dental, Vision and other voluntary benefits   
  • 401K plan with guaranteed match
  • Employer Paid Life Insurance and Short Term Disability Benefits  
  • Paid Time Off & Holiday Pay

 

*Never go hungry! We provide weekly Grubhub/Seamless credit

 

*Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections

 

We deliver favorites every day. Join us as we move eating forward.

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here:DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

5 Bryant Park, 1065 6th Ave, New York, NY 10018

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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