Emerging Technology Product Manager

Description and Requirements
Role Value Proposition:
As a member of MetLife's Global Technology Emerging Technology Product Management team, you will help accelerate the next phase of MetLife's AI Transformation! Our team provides a leadership role in the Enterprise evolution, increasing quality of insights, along with solution acceleration and reuse. We are looking for an AI product manager that will grow our process, content and validation within our Enterprise AI Portfolio supporting our execution of a multi-year technology transformation.
Key Responsibilities:

• The Emerging Technology Product Manager supports the development and management of AI solutions and support use cases, ensuring alignment with customer. This involves understanding market needs, coordinating with various leaders and technology teams, and ensuring the solution meets its goals. The role is critical for bridging the gap between technical development and market demand. This role involves collaboration across portfolios and monitoring execution excellence to drive improvements.
• Assist in the development and management of our Enterprise AI Portfolio. Providing visibility from conception to launch, ensuring AI Solutions meet customer needs and business goals.
• Assist in conducting market research to identify customer needs, market trends, and competitive landscape.
• Collaborate with data scientists, engineers, and designers to develop Classic AI and GenAI features and functionalities.
• Monitor and analyze responsible use, product performance metrics and user feedback to drive continuous improvement.
• Support the creation and maintenance of product roadmaps and timelines.
• Participate in user testing and gather feedback to refine product features.
• Prepare and present AI Solution updates and reports to stakeholders.

Essential Business Experience and Technical Skills:
Required:

• Overall, 7 - 10 years of experience in a consulting background or similar industry.
• Understanding of emerging AI trends, technologies, and their business applications in the financial services industry, especially insurance.
• Strong analytical skills to understand business problems and conduct market assessments to identify fit-for-purpose solutions.
• Exceptional written and verbal communications skills, with ability to tell a compelling story by connecting business needs with emerging technology solutions.
• Ability to collaborate between technology teams, line of businesses and leadership.
• Ability to build relationships and influence stakeholders across levels and functions.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

Preferred:

• Certified Scaled Agile Program Consultant (SPC).
• Certified Scaled Agile Lean Portfolio Management (LPM).
• Knowledge of work management tools (e.g., Targetprocess, Azure DevOps).

The salary range for applicants for this position is $110,000 - $190,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$110,000 - $190,000