About the Position:

The Scheduling Coordinator is responsible for the accurate and complete daily scheduling of all remote and facility based clinicians.

About Call9:

As an alternative to 911, Call9 helps successfully decrease the time it takes patients to see an Emergency Physician - from an average of 60+ minutes to just moments of an acute condition! Our proprietary telemedicine platform connects our off-site emergency physicians with emergency medicine-trained technicians located in each Skilled Nursing Facility (SNF) that we provide services to. By equipping these technicians with modern diagnostic capabilities and 24/7 access to emergency physicians, Call9 is bringing basic emergency department services to the patient’s bedside. We’re reinventing emergent care in Skilled Nursing Facilities, preventing avoidable hospitalizations, and saving the overall healthcare system millions of dollars.

Duties and responsibilities

• Ensure that all clinician and CCS shifts are assigned
• Organize and drive clinician training schedule for maximum efficiency meeting key metrics
• Help choose, transition to, and maintain computerized scheduling system
• Ensure appropriate experience and/or skill level is assigned to all units
• Provide absentee and tardiness reports on a weekly basis
• Review, approve, and disapprove swap and vacation requests with manager
• Guarantee the minimal usage of overtime
• Compare automated time and attendance with manual schedules for accuracy
• Ensure payroll for personnel is accurate and submitted on a weekly basis
• Complete other duties as assigned

We're looking for:

• High School Diploma required, Bachelors Degree preferred.
• 1+ year of full-time hospital, clinical practice, or EMS based scheduling experience.
• Tech savvy, familiar with cloud-based applications, and comfortable with video conferencing.
• Experience in a startup environment (not required but a plus!)
• Ability to handle confidential/sensitive matters in a highly professional manner.

Candidate profile

• Desire to be a part of a team mission and create growth
• Must be detail oriented and possess strong analytical skills
• Must have strong organizational, time management, and communication skills. 
• Ability to effectively and comfortably communicate with healthcare, business, and engineering professionals
• Works well independently and alongside team
• Maintains composure in demanding or stressful settings
• Willingness to be flexible, including performing responsibilities not specifically outlined in the job description and assuming new responsibilities as the business needs evolve

As part of the team you will enjoy:

• The hustle of a startup with the impact of a literary life-saving business
• Tremendous opportunity to solve some of the industry’s most exciting problems
• Working with an extraordinary team of smart, creative, fun and highly motivated people
• Comprehensive health coverage, competitive salary, and meaningful equity
• Flexible vacation and working hours