Associate Production Support Engineer

| Remote
Sorry, this job was removed at 9:07 a.m. (EST) on Tuesday, September 28, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Unqork is a new way to build enterprise software: it's a purely visual, drag-and-drop no-code platform designed to support the scale, complexity and security that enterprise applications require. Our customers are leaders in insurance, financial services, healthcare and the public sector, and they use Unqork to build custom software faster, with higher quality and at lower costs than code-based approaches. Founded in 2017, Unqork reached unicorn status in 2020, with a valuation of $2B. Unqork has been named one of the Best Startup Employers by Forbes, Best Places to Work by Built In and one of LinkedIn's Top Startups.

Responsibilities:

  • You will report to the Lead Production Support Engineer and work with a team on internal projects growing new processes, improving existing processes, and driving customer success.
  • You'll work with our customers, being a first line of defense in helping solve their complex issues - including questions on application architecture, performance, security, and everything in between.
  • You'll be an advocate for customers' needs, working with different other teams to ensure issues are handled.

Qualifications:

  • 2 or more years of work experience in a similar role.
  • Previous work experience with JIRA and Zendesk.
  • Rudimentary knowledge of database structure.

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

We’re located in Union Square West: great food, a block away from the park, and a short walk to all the major trains.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about UnqorkFind similar jobs