Who are we looking for?

We are looking for an experienced BI Solutions Architect responsible for delivering consultative technical solutions to enterprise accounts. The BI Solutions Architect ensures any/all technical initiatives for enterprise accounts are executed successfully and contribute to increased customer satisfaction, user adoption and growth of Sisense within named, enterprise accounts. This is a customer facing role and works closely with our Enterprise Customer Success team. The Enterprise Customer Success Managers (CSM) own the relationship with our largest, most complex clients globally, as well as technical supporting teams, Product and R&D.

Daily responsibilities

Requirements

• 5+ years’ experience working with Enterprise accounts in a technical capacity – understands the complexity of global implementations, large user bases, multiple customer teams and stakeholders, etc.
• 3-5 years working to support or implement a BI solution – full stack or core components (visualization layer, ETL etc.)
• Experience using relational databases (Oracle, Teradata, MySql etc.)
• Data modeling and visualization
• Advanced SQL
• Knowledge of various BI solutions in the market is a plus
• Experience with modern cloud architecture (AWS, Lambda, Kafka, etc.)
• Working knowledge of pre and post sales processes
• Strong knowledge of Windows server environments. Linux is a plus.
• Knowledge of SW development life cycle – demonstrate ability to work cross-functionally (Support, QA, Dev, BA etc.) to address complex technical issues or customer requests. Programming experience is a plus.
• Leadership skills and ability to meet tight deadlines
• Strong empathy and passion to delight customers
• Excellent communication and presentation skills
• Ability to lead and conduct onsite and virtual training sessions
• Strong project management experience and ability to juggle multiple customer initiatives in parallel
• Expert knowledge of Sisense – full training provided
• Bachelor’s degree in Computer Science\Software Engineering, Industrial Engineering and Management, Information Systems or any related field.

Sisense is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We only care that you embody the Sisense DNA which is Teamwork, a "Can-Do" Attitude, Drive to Win, Creativity and the Fight to help our clients succeed.