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Client Solutions Architect

| Greater NYC Area
Bizzabo is an all-in-one event success platform that unleashes the power of professional events to create rewarding and impactful experiences.
Our Events Cloud empowers event marketers to manage, measure and grow events across the globe. Bizzabo is used by some of the world's leading brands like Forbes, Hubspot, Teach For America, Gainsight, NBC, Dow Jones, Wall Street Journal, Capital One and many more!
What Will You Do?
As a Client Solutions Architect, you are a deeply technical individual with great customer facing skills, and know how to successfully work as a trusted advisor to ensure the success of our existing and future customers. When it comes to designing mission-critical solutions you are the expert; this can be demonstrated by a track record of happy, reference-able customers and deals won. They appreciate your technical acumen and your diligence; You will provide the existing and future customer with the understanding and comfort that they will be successful with our solution.

Responsibilities

  • Work closely with customers in both pre sale and post sale phases and conduct both business and technical discoveries to analyze workflows and business needs
  • Collaborate with Development and Product teams in order to create the best possible solution for customer
  • Develop technical scopings, POCs (proof of concepts), holistic solutions and risk analysis to achieve customers goals
  • Work closely with Sales and CSM to offer technical consulting, provide guidance to close deals, identify opportunities and satisfy customers
  • Generalize and productize solutions to continually improve and respond to market needs
  • Develop and deliver on-boarding missions, trainings and demos to existing and future customers
  • Create customer-facing best practices and how-to guides

Requirements

  • 3+ years of either Solutions Architect or Sales Engineer experience
  • Experience working in a SaaS environment
  • Proven ability to lead complex projects successfully
  • Customer facing experience
  • Goal-oriented mindset
  • Great communication skills
  • High level of organization and a great attention to detail
  • Familiarity with HTML, jQuery, CSS, Java, JavaScript, API, REST services, Jira, SalesForce
  • Optional:
  • Experience in support or customer success
  • Computer science, engineering or related degree
  • Dynamically typed languages (Python, PHP, Ruby, Node.js)
  • Familiarity with client-side frameworks (Angular.JS, Backbone)

THE BIZZABO COMMUNITY:
At Bizzabo we believe that culture is more than just happy hour and a ping pong table (though we do love a good ping pong tournament), we believe that culture is everything we do and how we do it. Our values are what help to guide us in our interactions with each other, our customers, and anyone who crosses paths with Bizzabo. Bizzabo fosters an environment of communication and trust. We don’t just offer the opportunity to share ideas, we encourage you to own your ideas and bring them to fruition.
PERKS:
We offer a comprehensive insurance package at no out of pocket cost to the employee, 401k, Pre-tax commuter benefits, and a generous vacation policy.
We are a dog-friendly office!
Our office is located on 27th and Broadway- a prime area for great lunch spots, train accessibility, and views of the Empire State Building.
We're a company that loves our food. We have a fully stocked fridge and pantry and bi-weekly catered breakfast and lunch.
We have quarterly Bizzabonding activities and lunch and learns where Bizzaboers can share unique talents or interesting things they have learned.

Read Full Job Description

Location

Our New York office is located in the Flatiron District. Our energetic culture extends into our neighborhood, which is buzzing with great food, great

An Insider's view of Bizzabo

What’s the vibe like in the office?

Bizzabo's culture is contagious. It's something you can feel from the moment you visit the office and doesn't change when you start as it's demonstrated, recognized and exhibited daily.

Kaveh

Account Executive

What does your typical day look like?

I moved from Florida searching for a company just like Bizzabo - a bunch of innovative characters who work as hard as they play. I spend my days building relationships with marketers from the likes of Google, LinkedIn & Amazon. It's amazing how our company shocks the competition and I've got to say it feels good to be playing for the winning team :

Brae

Enterprise Business Development

How does the company support your career growth?

Bizzabo won me over in the interview process and has greatly exceeded my expectations since then. I'd say about 90% of my friends in New York after 2 years can be tied back in some way to Bizzabo and I've grown more professionally in that time than my previous 5 years of professional experience combined

Dan

Sr. Account Executivr

What is your vision for the company?

Taking part in many events, we realized how difficult it was to efficiently plan and execute an event and how hard it was to measure event success. We set out on a mission to help all stakeholders; Allowing event organizers to create personalized, customized experiences for their attendees and have the ability to analyze and measure event ROI for t

Eran Ben-Shushan

Co-Founder & CEO

What projects are you most excited about?

As a Field Marketing Manager, I work on creating valuable and memorable experiences through the power of events. It's a privilege to bring both partners and clients together to show how our much of an impact our brand has at conferences, trade shows and more!

Alysha

Field Marketing Manager

What are Bizzabo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Promote from within
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