The Petal mission

Petal’s mission is to expand access to opportunity, by making responsible, modern financial services available to everyone. Founded in 2016, Petal provides technology-enabled credit cards to consumers who are historically underserved by mainstream providers. 

Petal pioneered automated cash flow underwriting, a transformative new approach to assessing consumer creditworthiness with the potential to expand access to tens of millions of U.S. consumers without credit history, or for whom traditional credit scores do not tell the whole story. Petal pairs this groundbreaking, data-driven underwriting technology with a mobile-first, digitally native product experience designed to help users manage and build credit responsibly. For Petal, it’s a mission as much as it is a business—with a goal to reimagine finance for the next generation of consumers. 

At Petal, we're looking for people with kindness, positivity, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Petal, we welcome diverse perspectives from people who think rigorously and aren't afraid to challenge assumptions.

The Infrastructure team 

The infrastructure team builds strong technical foundations for Petal’s success. The tools used by the Infrastructure team are at the forefront of industry practices and community driven technology. We’re passionate about scalability, reliability, and simplicity, but most of all we’re interested in the empowerment of the company as a whole. 

The Cloud Infrastructure Engineer role 

Infrastructure engineers will be the glue that binds our engineering teams together. We foster an environment where engineers can reach out for any question, not just related to infrastructure. This role is best for curious, generalist programmers with interests in cloud infrastructure, security, and applying software engineering principles to make their and everyone else’s lives easier. 

Here is our current tech stack: https://stackshare.io/petal

This role is for US based candidates only.

Key responsibilities:

• Manage the overall health and performance of Petal’s underlying infrastructure.
• Optimize the entire lifecycle of services - deployment, scaling, monitoring, and optimization.
• Identify and remediate infrastructure-specific vulnerabilities.
• Gain deep application-level knowledge of our systems and contribute to their overall design.
• Work across engineering teams to enhance, document, and establish processes and generally improve the operability and security of our systems.
• Improve automation of operational processes (provisioning, replication, deployments, continuous integration).

Characteristics of a successful candidate:

• Problem-solving versatility and resourcefulness. There will be many new and unexpected problems, and we need someone who can do the required research/networking to propose well thought-out solutions.
• Welcoming and approachable. We answer questions about our tooling with kindness and compassion. We help others understand the work we do and how they can benefit from using it.
• Outstanding communication skills, verbal, written, and visual. We believe in excellent documentation, give frequent internal presentations, and help guide the organization on DevOps/SRE best practices.
• Experience with containers. All of our production workloads are run in containers, so you should have experience working with containers. Bonus points for having deployed and maintained user-facing services on Kubernetes in production.
• Capable programmer. Infrastructure remains nimble (and sane) by putting automation and software at the forefront of everything we do. Our main tools include the ability to think and act from a programmatic mindset and to recognize the need to automate. We primarily use Python, but the specific language(s) you're comfortable with are less important than a desire to solve problems with code.
• Familiarity with cloud-native architectures. You should have experience with cloud providers, IaaS, and Infrastructure as code. Bonus points for AWS experience.
• Linux and networking knowledge. We rely on cloud native platforms, but still need to be familiar with how underlying systems work when things go awry.
• Sharp and critical eye for details. The ability to think holistically and also maintain focus on small intricate details is essential for the high-impact, production work infrastructure does.
• An eye for security. We work closely with the InfoSec team to provide tools and platforms that are secure by default.
• Big on data. We collect, generate, and analyze data to inform our decisions, including monitoring, observability, and alerting for service reliability and security.

We are an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. We’re proud to be different, together.

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