About The Company 

MedArrive exists to expand access to care, drive efficiency, and reduce healthcare expenses by supporting an under-utilized healthcare resource: EMS providers. With COVID-19, we offer actionable solutions to immediately relieve the burden facing our healthcare system. Our mission is simple, Improving people's lives by bringing more humanity to healthcare in the home. Our enemy is an often soulless, transactional healthcare system that’s increasingly engineering the vital human touch away from the experience - and often hard to access.

MedArrive is a tech and healthcare services business that enables EMS providers (EMTs and paramedics) to provide care in non-traditional settings under physicians' oversight. The primary use case is care in the home, e.g., ongoing chronic condition monitoring for a homebound patient by an EMS provider under an EMS professional's oversight of a physician or urgent care response. Our company partners with EMS agencies to leverage their excess capacity on the labor supply side, health systems to gain access to overseeing physicians and payers to set up reimbursement pathways for these services.

We are a fast-growing start-up looking for a senior & creative technical leader who has new product and scaling experience with preferably a background in the healthcare or consumer industries. 

About The Role 

Your primary focus will be to execute our beta & scaled products to serve the needs of our hospitals, EMS providers, and patients in a near real time fashion across a national geography.  We are looking for a scrappy senior leader that can iterate on immediate technical priorities and also define a long-term execution architecture that can scale with our service offerings.  This leader must be laser focused and senior enough to meet the technical needs of our partners, interact with technical executives at large healthcare corporations, and have a passion for creating features that solve real problems for the patients we serve.

Our product is a multi-stakeholder platform that requires your ability to balance the needs of multiple primary users, prioritize, and build perfectly.  This includes understanding system architectures that integrate legacy enterprise systems and new cloud-based consumer features. 

Who You Are 

You are a pragmatic leader that knows how to extract the most out of talented engineers, self-recruit a variety of engineers, and source outsourced development companies for staff-augmentation. We expect you to be a senior leader that can not only zoom out as part of the executive team meetings and executive conversations with partners, but dive into the technical details and help execute with the team and customers. Apart from these, as an early team member, you will play a key role in driving the team's charter and long-term plans.

You should have good knowledge of back-end systems architecture, health systems, and growth hacks to onboard customers onto our product. This role involves heavy technical partnership management at a senior level, which you should be comfortable talking to peer CTOs or directors about implementations.

We are excited to add a senior technical leader to a fantastic mission that will help us serve patients around the world to get to healthier outcomes.

What You'll Do

• You will be part of the executive team with the two co-founders and lead a talented small team of engineers to launch our products.
• Define and drive the engineering team to execute on scalable architecture, partner system requirements, and consumer products launches.
• Define technical plug & play architecture for complex 3rd party system integrations.
• Select and deploy our scalable infrastructure, while managing a technical P&L to manage our technical cloud & development costs.
• Execute and launch mobile & web consumer products on various mobile native & webview platforms.
• Develop product tooling including event analytics, mobile test runners, device management systems, failure detection and monitoring systems and more. 
• Meet the business’s demands on scalability, accuracy, robustness and speed to market.
• Roadmap a 3-year technical vision on developing an extensible platform due to our many opportunities, while building a power experimenting engine to help us find product market fit.
• Measure performance of team, including: velocity, code quality, bugs, and efficiency. Coach team to improve performance and attention to detail.
• Partner with our technical recruiting team to expand the engineering team. 

What You'll Need 

• Key Requirements: BS or MS in Computer Science/Programming.
• Additional Qualification: MBA or MEM a plus.
• Technical Requirements: Familiar with IOS/Android Front End Software, Web Front End, HIPAA Compliant APIs, SDKs, Billing Software, Insurance Software.
• Additional Licenses & Certifications: are a plus.
• Job location: Virtual.
• Leadership. Leading teams in satellite locations and experience building joint roadmaps. Ability to extract the most out of current engineers & recruit mobile, web, and back-end developers and manage outsourced development groups.
• Software Development. Significant experience building scalable, fault-tolerant, and robust products and platforms.
• Interoperability: Our platform, like most platforms in healthcare, involves a multi-sided platform with near real time communication to multiple systems. You must have experience architecting, designing, building, and launching a multi-party technical system that is interoperable across many different technologies.
• Strategic Thinking. Ability to drive execution & technical strategy for building Infrastructure platform architecture on which all MedArrive core functionality is built.
• Hiring prowess. Strong leader who can attract talent, raising the bar for excellence.
• Engineering excellence. Technical strength and deep knowledge of the whole stack to give great architecture and implementation guidance to the teams who will count on your experience.
• Mentorship. Ability in setting the team up for success through mentoring and teaching, empowering your engineers/managers by building trust and providing N+1 level challenges to them.
• Stakeholder Engagement. Ability to manage stakeholders across teams, functions and geographies.
• Bonus Points. Prior healthcare experience building API integrations into existing healthcare systems and infrastructure (EMR/EHRs, Payer platforms, Telehealth services, etc.).
• Bonus Points. Launched consumer products that have scaled to 1m+ users globally.

About the Team & Company

The founding team consists of a former Head and GM of a global Healthcare division within a multi-national technology business and a strong Operations Leader who helped lead a meal kit service from inception to IPO. We also have two strong full-time software engineers with 10+ years of experience building early stage startups in the healthcare industry and a diverse team of advisors and Board Members with decades of experience in healthcare. We are all passionate and mission-driven individuals confident MedArrive can have a powerful impact on improving health outcomes.

MedArrive has been funded and incubated by Redesign Health. Redesign Health is a mission-driven innovation platform that incubates, launches and funds transformative healthcare companies looking to empower people to live their healthiest lives.