Demand Operations Manager
Hi! We are Smart!
Smart is an AdTech leader created in 2001 on the belief that we can disrupt the on-line advertising industry for publishers.
Headquartered in the heart of Paris and with offices in 10 countries, Smart provides cutting-edge technologies that help hundreds of prestigious customers take back control and maximize their digital revenues with a flexible and transparent audience monetization platform.
We can rely on a unique group of 200+ Smarties focused on excellence to shape our future. They continually embrace change and overcome challenge together to make innovation happen. That means we can offer you endless opportunity to do the same and let you shape the world you want!
About the team
The Demand team is composed by straightforward and energetic on-line advertising experts that helps bring Smart programmatic solutions to market. They build long-term relationships with the most strategic Demand partners, representing some of the largest players in the AdTech industry, guiding them to maximise their investment.
The Demand department is a critical component of driving Smart adoption and shaping the future of an industry leader.
Key day-to-day responsibilities
- Manage ongoing technical requests from our Demand Partners (DSPs, Trading desks…).
- Optimize technical settings & upgrade Open RTB connections with our existing partners. (Desktop, Mobile, Video, Native environment).
- Ensure a quick and efficient support to fix critical media trading situations. (solve brand safety claims, stop severe drop in bidding activity, shed light on discrepancy issues).
- Act as a point of escalation between our Demand Management Team and our development teams.
- Get access to real-time dashboard tools to supervise, fix and innovate Smart programmatic activity.
About you
Minimum Qualifications
- Degree in Computer Science or similar technical field of study
- First web software development experience (HTML, JS, SQL) or technical solutions consulting
- Problem-solver and multitasker who stay cool under pressure
- Excellent interpersonal skills (listening, writing, discussing)
- Entrepreneurial spirit and know-how to identify opportunities of improvement
- AdTech culture
Why Smart?
- We are one! At Smart, we care for our people. We are certified Great Place To Work and are constantly improving our working environment. Meet the team : http://bit.ly/2i6gHsS
- Grow with us! You will work in a challenging and fast-paced profitable context with varied projects and get awesome opportunities to develop your skills and grow internally.
- Leave your mark! Smart is a human-size company. Each employee can have a direct impact on our business, customers and teams.
- Live global! You will work across countries & cultures through career path or Backpackers Program, our interoffice exchange program to boost employees’ collaboration.
- We are transparent! We speak with fact and data and have a true culture of feedback. We believe in an open world and show a strong sense of integrity both internally & externally.