DevOps Engineering Manager

| Greater NYC Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019. The company has also been named on the Forbes Cloud 100, Inc. Magazine’s 2019 Best Places to Work, and Crain's 2019 Best Places to Work in NYC lists. 

We are headquartered in New York with offices in London, San Francisco and Singapore. And we have over 400 employees and are growing!

WHAT WE'RE LOOKING FOR

Braze, Inc is seeking a DevOps Engineering Manager to join our team in New York City.  The DevOps teams build and support the infrastructure, deployment pipelines, databases, etc that power the Braze customer engagement platform.  In addition, the DevOps team is also tasked with 24/7/365 support of the entirety of mission-critical applications and the platforms they run on.

WHAT YOU'LL DO

As a DevOps Engineering Manager at Braze you will tackle a diverse set of projects, tasks, and problems focused around:

  • Research, Implementation and Support of mission critical infrastructure projects such as Kubernetes and Kafka at scale
  • Achieving a 99.999% uptime for the services that power our platform such as Postgres, Redis, and MongoDB.
  • Project management (Agile) best practices and implementation
  • Career development for high performance direct reports
  • Building partnerships with other Engineering and non Engineering teams
  • Optimizing resources and costs of goods sold
  • Company wide enablement of DevOps best practices and methodologies
  • Developing standards and processes for operations proactively to minimize issues
  • Constantly reducing time to service deployment while increasing confidence in those deploys.

WHO YOU ARE

You are a person who cares deeply about the technical operations and the impact we as a team have on our customer's businesses.  You understand the technology and can guide other groups on how they can best utilize the technology to achieve their goals because you know where the gaps often are between operations and developers.  You also have a passion for ensuring that your team is continually growing on a personal level as well as on a technical level.  You have a big picture view with a long-term mentality that enables you to prioritize work effectively while also ensuring that the immediate needs of the business are receiving the appropriate attention.  Risk management, disaster recovery, and security are just a part of who you are.  You are an avid technologist, keeping up to date with new technology to evaluate its impact on our organization. You will get your hands dirty and dive deep into technical details when necessary, but you encourage your team to be owners.  

As a DevOps Engineering Manager at Braze you will be expected to have the following capabilities:

  • 5-7+ years of DevOps / Sysadmin Management (or related experience with an increasing set of responsibilities)
  • Proven ability in people management, strategic planning, risk management, change management, cost optimization, and project management
  • History of growing and mentoring team members with a wide range of experience levels
  • Self-motivated individual with excellent time management and organizational skills
  • Strong cross-functional collaboration skills, relationship building skills, and the ability to achieve results across reporting chains
  • High level of ownership and accountability for high-quality work, both personally and at a team level
  • Resource allocation and management of multiple concurrent projects, some of which with competing priorities.

WHAT WE OFFER

Tech startup vibe including free daily lunches, snacks, and group events. Inclusive and diverse culture. Complete support from your teammates across all departments and a real “get it done” attitude for our customers. An opportunity to join a market leading company and have an impact.

  • Excellent medical insurance and life insurance coverage for you and your dependents
  • Matching 401K
  • Tuition reimbursement program
  • Daily lunches, snacks, and beverages
  • Collaborative, transparent, collegial, and fun loving office culture
  • Flexible time off policy to balance your work and life in the way that suits you best

In addition, this position is exempt under the provisions of the Fair Labor Standards Act.

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Location

Easily accessible from Penn Station and Hudson Yards.

An Insider's view of Braze

What are some social events your company does?

Every month, a different department hosts a social event - this provides a great opportunity to get to know and collaborate with people across teams. In addition to broader team social events, we also host a quarterly team outing where we do team building activities and socialize outside the office. It’s really fun!

Zana

Business Development Manager, East

How do you collaborate with other teams in the company?

I work closely with teams from across marketing, as well as from a variety of different departments—from customer success to product—to inform the content we create. Thankfully, the people at Braze aren’t just really smart; they’re also thoughtful and kind. That makes collaboration easier and something I look forward to every day.

Todd

Managing Editor, Content Marketing

How would you describe the company’s work-life balance?

At Braze, we refer to work-life balance as work-life harmony -- and we strongly value it. Our flexible paid-time-off policy gives team members the ability to take time off in the way that suits them best.

Andrew

Senior Manager, People Relations

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with Nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Continuing Education stipend
More Jobs at Braze36 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Sales
new
New York
Finance
new
New York
Project Mgmt
new
New York
HR
new
New York
Project Mgmt
new
New York
Sales
new
New York
Marketing
new
New York
Sales
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Developer
new
New York
Sales
new
New York
Design + UX
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Product
new
New York
Developer
new
New York
Developer
new
New York
Sales
new
New York
Design + UX
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Developer
new
New York
Design + UX
new
New York
Developer
new
New York
Design + UX
new
New York
Sales
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Braze's full profileSee more Braze jobs