Catalyst Overview

Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with all of the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission.

Position Overview

Catalyst is seeking an experienced and dynamic engineering leader to join us in building the future of Customer Success.  As a Director of Engineering, you will play a key part in scaling our engineering team organizationally and technologically. You will be responsible for leading the engineers building our application’s onboarding flow, integrations hub and data ingestion pipelines.  We are looking for a leader that gets as excited digging into product adoption metrics as you do designing data intensive systems and is deeply passionate about building a culture that fosters a high performance engineering organization.

What You’ll Do 

• Coach software developers and engineering managers to help them realize their potential
• Work closely with the Product team to ensure tight alignment on strategy and roadmap. Lead teams to prioritize their work towards maximizing value for users and building for scale and speed.
• Strategically grow your engineering organization to stay ahead of business needs.
• Drive consistent execution. Possess a passion for building and shipping great products. 
• Participate in delivering and receiving transparent feedback across all interacting layers of the organization
• Cultivate an engineering culture that aligns with Catalyst’s core values and supports space for innovation and engineering excellence.
• Bring new ideas to scale the engineering organization as a part of the senior engineering leadership group.
• Communicate technical and product decisions across the business, resolve blocking issues, and identify opportunities for improvement.

What You’ll Need

• 4+ years of experience managing engineering managers and software development teams. 
• 7+ years of experience in software development, preferably in a fast-paced startup environment. 
• Proven track record of mentoring and developing the careers of software engineers and engineering managers
• Demonstrated success hiring and scaling diverse and inclusive teams to meet evolving business needs. 
• Passion for inspiring and supporting teams to uplevel their work quarter after quarter
• Strong communication skills (written & verbal) and an understanding of how to lead by setting context
• A deep understanding and point of view on Engineering Process to enable teams to do their best work
• History of strong partnerships with product and business teams as well as deep customer empathy. 
• Knowledge of industry trends in tools and technologies. You can guide your team to make good architecture decisions that will set them up for success
• Curiosity and business acumen, and an ability to learn and take on new opportunities

Why You’ll Love Working Here!

• Highly competitive compensation package, including equity - everyone has a stake in our growth
• Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
• Open vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance
• Annual education stipend, to ensure that you're continuously expanding your skill set
• Monthly wellness stipend, to ensure that you’re taking care of both your physical & mental health
• Monthly remote team-building events, including game nights, trivia, cooking/mixology classes, and more!

Catalyst is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.