Justworks
New York, NY

Director of Engineering, Internal Products at Justworks

| Greater NYC Area
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Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You are a growth-minded leader who loves to think about the scalability and efficiency of systems with an out of box thinking. You are excited to solve the problems of automating workflows for your colleagues and building easy-to-use internal products. You place the importance of data security and data governance and think about how internal products can be leveraged for external customer innovation. You are an abstract thinker but also a pragmatic problem solver.  

Justworks is growing and we would love to have an experienced leader like you to join us and create a robust, secure, reliable, and scalable way of bringing all the internal applications and systems together. In the modern cloud-native world, you will have an opportunity to create an internal platform for scaling our business and corporate functions - Customer Success, People, and other corporate functions.

This position will report to the VP of Engineering and partner closely with senior Product & Engineering leaders and business operations and create a robust and connected corporate infrastructure and business systems.


Your Success Profile
What You Will Work On
  • You will be overseeing the development and maintenance of tools and systems used by internal corporate and business functions, particularly CS functions
  • You will be responsible for scaling our People operations
  • You will own the integration of internal systems with various SaaS platforms
  • You will be responsible for continuous security, compliance, and audit improvements working closely with the cyber-security team
  • You will collaborate with various functions in multiple business units across our fast-growing technology organization and help us deliver amazing customer experiences
  • You will demonstrate Agile behaviors, embracing Agile principles in relentless pursuit of continuous improvement both individually and organizationally
How You Will Do Your Work
  • Interpersonal
      • You demonstrate excellent organizational, interpersonal, and communication skills
      • You value (in-person) relationships and camaraderie
      • You embrace servant leadership philosophy
      • You support autonomous and self-organizing teams around motivated individuals
      • You are comfortable presenting to stakeholders regularly
  • Customer Centricity
      • You prioritize customer satisfaction over tools & processes
      • You embrace continuous delivery of customer value as a foundation of excellent software delivery
      • You value attention to technical excellence and good design to enhance agility, security, reliability, and ultimately customer value
      • You work relentlessly to gain confidence and earn the trust of our customers
  • Learning
      • You think strategically about scaling up the team, process, and systems
      • You prioritize learning and embrace thoughtful changes
      • You promote the sustainability of the process
      • You use data effectively to help the organization learn and improve, using working software as the primary measure of success
      • You share your learnings with the team, peers, and stakeholders
      • You use failures as opportunities to learn and improve
  • Domain Expert
    • You demonstrate strong experience in modern cloud technologies
    • You have strong experience in API and system connectivity
    • You deeply care about data security and governance
    • You are familiar with enterprise SaaS systems


In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others
  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude
  • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler” 

Qualifications
  • Bachelor's degree or global equivalent in a relevant field highly preferred
  • Minimum of 10 years’ experience in infrastructure & operation management highly preferred
  • Strong background and experience in network design, system design, and end-user support processes
  • Experience building and managing a team of world-class infrastructure, DevOps, database reliability, network, and IT support engineers
  • Experience in working in Agile and Continuous Delivery environments
  • Experience in developing compliance and regulatory environment
  • Experience in vendor management and budget management
Nice to Have
  • You are comfortable with experimentation and innovation
  • You are comfortable working in the public cloud and Unix environment
Please Note: This position will require the successful candidate to show proof of vaccination against COVID-19. As an equal opportunity employer, Justworks will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. 

Our DEI Commitment

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Where we are

Justworks’ new headquarters at 55 Water Street, located in downtown NYC, overlooks the East River and Brooklyn Bridge.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • AsanaManagement
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • SalesforceCRM
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What are Justworks Perks + Benefits

Justworks Benefits Overview

People are our most prized asset. We do hard work, and we’ll always work hard to take care of you.

Culture
Volunteer in local community
Whether it's through Justworks-sponsored initiatives or in pursuit of a cause that matters to you, get paid while you're giving back. All Justworks’ employees get up to five fully-paid volunteer day
Friends outside of work
Get to know your colleagues and make new friends during outings to local NYC events, our annual summer camp retreat, and monthly random lunches.
Eat lunch together
Monthly random lunches help us all take some time out to meet people from across the company.
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Justworks’ dedicated program manager for Diversity and Inclusion (D+I) oversees the company’s formal practices and policies.
Highly diverse management team
Justworks is committed to constantly improving our diversity, equity, and inclusion initiatives across the entire company.
Unconscious bias training
Diversity manifesto
At Justworks, we believe it takes diversity of identity, culture, and life experience to create a world in which starting, running, and joining a growing business is an accessible option for all.
Diversity Employee Resource Groups
Justworks has eight Employee Resource Groups (ERGs) that are all committed to making the company's work culture more diverse and inclusive.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Justworks employees can contribute up to $2,500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Justworks offers its employees multiple wellness perks including access to Talkspace, Classpass, Gympass, and a complimentary membership to Headspace.
Mental Health Benefits
Justworks offers employees access to Talkspace and an annual complimentary membership to Headspace.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Justworks Family Matters Employee Resource Group hosts events throughout the year for employees and their families to participate.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Enjoy access to top-notch medical, dental, and vision insurance with the options you need to feel secure and take care of yourself, your way. Justworks offers plans with 100% covered premiums for individuals and 90%+ covered premiums for families.

Taking care of yourself doesn't end with having good health insurance, especially when it comes to dealing with stress or issues in your life outside of work. Get free access to Talkspace, the leader in anonymous, accessible, and professional online therapy. Plus, with Health Advocate, you’ll have legal, financial, and medical bill resources at the ready.

We carefully vet the benefits and perks we offer in Justworks. That means you get access to all the same great options as our customers, plus everything that’s still in beta — all while helping to make our product even better.

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