Director of Engineering - Technical Operations

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Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

As Director of Engineering - Technical Operations at Postscript, you will lead a team of engineering managers and engineers responsible for a large domain including our cloud infrastructure, databases, site reliability, DevOps, developer experience, scalability, and security. You will grow the organization by hiring new team members and developing scalable infrastructure following best practices. You will enable and improve the efficiency of our engineers, enable system reliability, and own technical strategy for infrastructure and operations.

All positions at Postscript are fully remote.

Primary duties

  • Establish and continually improve engineering and team processes that yield maximum efficiency in day-to-day engineering operations
  • Directly manage engineering managers and engineering team members and ensure that your entire team is continually enabled to do their best work
  • Consistently provide ongoing technical mentorship and professional development for your direct reports
  • Optimize team structure for maximum delivery, productivity and team satisfaction
  • Improve internal processes to minimize errors and improve team efficiency
  • Develop and execute strategies for site reliability, DevOps, developer experience, infrastructure management, and security
  • Implement appropriate metrics to measure and motivate productivity
  • Enable and improve system reliability
  • Proactively communicate technical roadmaps and strategy to leadership, supporting managers in creating and reviewing team-level goals and objectives

What We’ll Love About You

  • Demonstrated experience managing engineering managers and engineers, ideally teams of 25+ people
  • Prior experience as an engineer building fullstack web applications and managing application infrastructure
    • Managing event driven, real-time / large scale systems a plus
  • Success managing and scaling an engineering team at a high-growth software company from Series B or C and beyond
  • Proven experience recruiting and hiring top talent for a variety of roles
  • Clear passion for people, management, and enabling people to do their best work in a fully remote environment
  • Leadership experience in early and mid stage companies
  • Experience managing AWS services and cloud infrastructure
What You’ll Love About Us
  • High growth startup - plenty of room for you to directly impact the company and grow your career!
  • Fully remote culture - work from home (or wherever!)
  • Fun - We're passionate and enjoy what we do
  • Competitive compensation and opportunity for equity
  • Flexible paid time off 
  • Health, dental, vision insurance
  • Other great perks, such as home office stipend

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.

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