Director of Engineering

| Greater NYC Area
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About TodayTix

We believe life is better with theater in it. Theater brings us together, challenges our perspectives, and ultimately develops us into more complete humans. No matter who you are or where you’re from. 

That’s why we’re on a mission to make theater as accessible as possible and find a seat for everyone.


Launched in 2013, our international theater ticketing platform connects global audiences in 15 cities to the $50 billion live entertainment business. We work with thousands of venues to provide the best-priced tickets available in the biggest cities around the world, including New York City, London’s West End, Toronto, the San Francisco Bay Area, Los Angeles, Seattle, Washington DC, Chicago, and Australia. Through effortless access to the best shows, insightful guidance to the world of theater, and thoughtful service at each moment along the way, we enable people to discover the best that their city has to offer.

We’re seeking highly motivated team members to join us in disrupting an old supply chain model, creating greater access to theater, and expanding the theater-going audience.

We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!

About the Role

TodayTix is seeking a Director of Engineering to play a key strategic role in our global business. Based in our NYC headquarters and reporting to the SVP of Technology, the Director of Engineering will lead multiple engineering teams structured around Consumer, Partner, and Data.

In addition to overseeing engineering practices, you will manage a team that owns all technical aspects of our ecosystem. From the data gathering process to collaboration between Product and Design, your team must ensure cohesion between stakeholders and assess solutions/architecture against goals. The team consists of high-growth individuals where mentorship, accountability, and autonomy are essential to the improvement process.

TodayTix is a PE-funded tech startup and our culture is evaluation driven: all efforts are measured against demonstrated growth. The ideal candidate, skilled in diplomacy, collaboration, communication, and leadership, will work cross-functionally with Marketing, Product, and Accounts to execute tangible goals from our PE partners and the executive team.

What you'll do

  • Maintain under-managed code: Curb company OpEx growth by focusing on sunset or retention of under-managed code. Retain a "negative roadmap" of things we should stop doing in order to innovate on new ideas.
    • Make strong architectural choices that minimize maintenance burden
    • Push conventions that emphasize team collaboration and productivity 
  • Grow individuals: Managing a team of 20+ engineering members, you will lead the charge on growth plans for team-building and retention. Continuous improvement of internal skill sets and engineering approach is key to maintaining a manageable team size through multi-x growth.
    • Use Engineering Leads to create development plans for all team members
    • Maintain and execute plans, with a focus on personal growth
  • Promote business growth goals: Own the creation and management of engineering goals, derived from over-arching business metrics. Infuse a "business-first" attitude into the engineering domain to keep focused on the problems we’re trying to solve.
    • Make tech choices a primary consideration as we work on roadmapping towards goals
    • Foster an environment of business transparency and personal ownership over success metrics
  • Oversee the stability of our technical ecosystem: Manage infrastructure and architecture as we grow, infusing DevOps thinking into the entire team. Ensure group responsibility for stability and scale to avoid a "SME area only" attitude.
    • Manage on-call schedules and triage process improvements
    • Continue to develop our SRO function

What we offer

TodayTix takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are a few of our favorites: 

  • Healthcare, vision, and dental plans, with generous contributions from the company
  • Life and disability insurance
  • Free membership and access to One Medical Group & Health Advocate
  • Subsidized gym memberships at two New York-based chains 
  • Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
  • Flexible Paid Time Off
  • Generous 401(k) Matching 
  • Employee referral bonuses
  • Each office has its own flavor of food fun, but all offer office snacks and weekly company lunches!

TodayTix is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, disability status, military or veteran status, or any other characteristic protected by federal, state or local law, rule or regulation.

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Location

We're headquartered in the landmark AT&T Building just a few blocks from the 1, ACE, NQRW, 6, and JZ trains.

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