Own Company
Empower every company operating in the cloud to own their own data.
Englewood Cliffs, NJ
Hybrid

Director of Solution Engineering - Commercial

Sorry, this job was removed at 5:28 p.m. (EST) on Tuesday, December 10, 2019
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Director of Solution Engineering - Commercial 

We are looking for a Solution Engineering leader to join our team and manage our growing commercial SE team. The team partners closely with account executives, product management, and customers. As the product experts, we have a deep understanding of the OwnBackup platform, handle tough objections, devise complex solutions and lead successful evaluation cycles to gain product fit consensus - tying the capabilities of our platform directly to business impact. We approach each engagement with empathy, creativity and a genuine desire to help our customers succeed.


What you will be doing

  • Directly support a team of solution engineers that have fun winning together
  • Support ongoing growth and development including recruiting, hiring, training and mentoring
  • Contribute to the overall vision and strategy of the SE organization
  • Comfortable and willing to be a hands-on contributor, on-site with customers, and to ‘lead by example’
  • Act as a technical executive to build important relationships with our customers
  • Partner with sales leadership and other cross-functional teams to drive ACV on key accounts and prioritize where we invest our resources
  • Manage the security review process for prospects and existing customers by leading, responding, and reviewing team RFP/RFI/RFQs and Information Security questionnaires 
  • Coach the team towards attaining key performance metrics and goals
  • Help define the key value propositions we communicate to customers
  • Identify product and technology gaps with customers and present a point of view to our product and leadership teams
  • Work with your team to discuss, plan and implement process improvements

What you should have

  • 3+ years of SE management experience preferably within a SaaS organization
  • 5+ years of SE experience preferably within a SaaS organization
  • Solid understanding of Enterprise SaaS applications and collaboration technology
  • Excellent coaching, writing, discovery and presentation skills
  • Strong track record of defining and executing against key performance indicators
  • Ability to build trust and rapport with cross-functional partners
  • Ability to challenge team members and be challenged to achieve team goals
  • Enthusiasm for increasing customer happiness and deepening customer relationships
  • Comfortable and willing to be a hands-on contributor
  • Ability to travel up to 25% of the time, supporting customers and Salesforce events
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What are Own Company Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
In-person revenue kickoff
Summer hours
President's club
Employee awards
Flexible work schedule
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
OwnBackup's 401(k) savings plan matches 100% of an employee's contributions up to 4%.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Unlimited PTO for all employees, globally
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
OwnBackup provides catered lunches Monday through Friday
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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