Engineer 1, Digital Systems & Reliability
Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.
Job Description
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.
As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.
An entry level engineer will join a team that will provide engineering and service support for Peacock, NBCUniversal's new, innovative streaming service and other DTC Properties. This role will facilitate support efforts to ensure the maximum reliability for all Peacock operations, including live event production. Using knowledge and experience as a problem solver, they will bridge the gap between traditional broadcast engineering and DTC Operations.
Primary Responsibilities
- Responsible for the configuration, maintenance, and issue resolution of all transmission, monitoring, and communication systems related to Peacock operations, including live event productions
- Ensure the engineering plans, maintenance, and other activities related to engineered systems result in a safe and reliable transmission operation. This is inclusive of transmission paths, switching stations, encoding and decoding, timing, routing, and scheduling systems
- Liaison with engineers, operators, and leadership to facilitate support of cross-disciplinary operations and engineered systems
- Interface with Telecommunications carriers and vendors to identify, escalate and resolve issues, commit maintenance windows, as well as improve on overall performance
- Integral to the development of standard operation procedures associated with technical operations to improve human/machine interface reliability. This includes, but is not limited to, audio/video and communications systems, the QC process for live events, outgoing transmission activity, and in-depth streaming monitoring
Qualifications
- Minimum two (2) years' experience in systems engineering design, configuration, and maintenance
- Understanding of IP networking
- Experience with OTT Monitoring and tools like Witbe, TAG, TouchStream and more.
- Intermediate skills in IT and related hardware trouble shooting
- Understanding of Basic Streaming Video Workflows- HLS, DASH, and related
- Proficiency in MS Office, Visio (or similar)
- Ability to prepare and deliver written and oral communications of complex matters
Eligibility Requirements
- Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
- Must be able to work nights, (Overnight) overtime, and on weekends with short notice
- Must be willing to work in Stamford, CT
- Must have unrestricted work authorization to work in the United States
- Must be 18 years or older
It is the policy of NBCUniversal and NBCUniversal' s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.
Desired Characteristics
- Familiarity with baseband video protocols (HD-SDI, 2110 and 2022-6/7), 4K/HDR a plus
- Excellent interpersonal skills, strong technical writing skills, and the ability to work under the pressures of a live television environment
- Proven track-record of issue resolution and troubleshooting technical systems
- Previous experience in data center operations, Master Control, Broadcast & Digital telecommunications, energy generation plant, or similar critical systems support roles
- Good project management skills
- Bachelor's degree in engineering, computer science, Broadcasting, mathematics or similar, or equivalent experience
- CCNA certification a plus
- COMP TIA certification a plus
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.