ActionIQ
Our mission is to unlock the power of data to transform customer engagement and create authentic human connections.
New York, NY
Hybrid

Engineering Manager - Activations

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About ActionIQ

ActionIQ unifies customer data and empowers marketers to deliver relevant customer experiences. Our product features self-service audience discovery and true cross-channel orchestration powered by AI-driven insights and decisions. This product and the platform it operates on is a complex and feature-rich distributed data system which we offer as a multi-cloud SaaS solution to our clients.

At ActionIQ, our engineers are responsible for building the only scalable CDP in the market. Specifically, we are responsible for:

  1. an easy to use product that connects customer data, insights and experiences to allow for truly personalized marketing
  2. a proprietary data storage and query layer that enables our platform to offer our clients immediate access to terabytes of their data real-time,
  3. the hosting of the ActionIQ platform and the underlying services for our clients.

You can read more about CDPs here: https://martechseries.com/mts-insights/interviews/interview-tasso-argyros-ceo-actioniq/

About The Role

ActionIQ is looking for an engineering manager to lead our Activations team which is responsible for defining the channels, export integrations and tooling that enables us to deliver customer-focused data to their marketing destinations. One of the primary responsibilities of this team will be scaling the platform to meet strong market and customer growth. In order to be successful in this role, the ideal candidate will have a strong data-driven mindset focusing on scaling and operating a reliable product.

In this role you will be responsible for leading and growing this team, providing guidance and mentoring, and collaborating with Product to drive the roadmap and initiatives forward.

ActionIQ prides itself in providing an inclusive and collaborative work environment. We are passionate about creating a safe space where developers can bring their true selves to work. We operate in a complex space and we’re committed to creating an environment where knowledge workers can thrive. We want to unlock engineering creativity to tackle our complex set of challenges as we grow our company.

Requirements

The expectations of the role are:

  • Partner with SRE and SysOps to help maintain SLAs and SLOs and and improve our operational excellence and efficiency
  • Own the last last-mile integration strategy, ecosystem, and roadmaps
  • Work with our Design and Product teams to identify opportunities, define features and set the roadmap for the Activations team

Requirements

This is a high impact engineering management role and is best suited to someone who is excited to work in a growing startup and wants the opportunity to shape our future success.

  • Excellent problem analysis and solving skills
  • Engineering team management experience
  • Agile team project management experience
    (as a Scrum Master, Product Owner, or Tech Lead)
  • Experience recruiting, coaching, and retaining engineers
  • Experience with queue based, highly scalable architectures

Preferred Experience / Skills

  • Familiarity working with and building complex, distributed systems
  • Experience owning and evolving a complex technical platform over a multi-year span
  • Long-term team and portfolio management - roadmap planning and prioritization, managing technical debt, distributing work amongst engineers, and owning an agile development process

Benefits

  • Work with a fun, inclusive, smart team of people as we build a NYC-based enterprise software company
  • Competitive compensation package, including significant equity component
  • Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
  • Top health insurance benefits.
  • Convenient working location with great subway access.
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What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

We offer benefits catered to the whole person, from top of the line healthcare coverage and wellness programs to employee experiences and professional development opportunities, our employees are at the center of all that we do. As an Actionite, you’ll have the opportunity to explore, enhance and expand your skill set through conferences, workshops, experiential learning, cross-team collaboration and more.

We operate in a hybrid model for our NYC based employees (in office: M, W, Th and remote: Tu, Fr) along with two remote seasons during the year where our employees can work from anywhere.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Bi-weekly meetings where we all come together to learn more about the latest in the organization from leadership and colleagues.
In-person revenue kickoff
Flexible work schedule
Our working hours are 10-6pm EST but this is flexible based on your location and your team’s ways of working.
Remote work program
For employees who are not fully remote we offer two remote seasons during the year where all employees can work from anywhere. https://www.actioniq.com/blog/actioniqs-new-ways-of-working
Diversity
Documented equal pay policy
Hiring practices that promote diversity
Structured hiring processes and practices, Diverse hiring panels, Gender decoder for job descriptions, Interview training for all hiring managers and teams
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Provided through Navia
Disability insurance
Dental insurance
Two plan options through Guardian.
Vision insurance
Provided through Guardian/VSP XPHealth vision discounts
Health insurance
Choice of four EPO & PPO plans through Anthem BCBS
Life insurance
Wellness programs
One Medical Membership, Gym Reimbursement through Anthem BCBS
Mental health benefits
Employee Assistance Program (EAP) Care Concierge Spring Health
Financial & Retirement
401(K)
Provided through Empower Retirement. Sofi and Origin Financial (personal finance and financial planning tools)
Company equity
Equity options are granted to our employees and executives upon the date of hire. Options are fully vested after 4 years of employment.
Charitable contribution matching
Employee donations of up to $500 per fiscal year will be matched.
Child Care & Parental Leave Benefits
Generous parental leave
All new parents are eligible for 12 weeks of 100% paid parental leave following a child’s birth.
Family medical leave
ActionIQ provides all qualified employees with 4 weeks paid leave to care for a seriously ill family member (child, spouse, parent, sibling, or registered domestic partner).
Vacation & Time Off Benefits
Generous PTO
We have a flexible PTO policy and encourage employees to take PTO to maintain work-life balance. We trust employees to communicate time off so colleagues feel supported and prepared.
Paid holidays
Company-wide vacation
Every year the company is closed from December 24th through the 1st of the year for a winter break.
Office Perks
Commuter benefits
Provided through Navia
Company-sponsored outings
Free snacks and drinks
Fully stocked kitchen at 11 Madison Ave.
Some meals provided
Family style and boxed style lunches provided Mon, Wed, Thurs.
Company-sponsored happy hours
Bi-monthly social hours following All Hands Meetings
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
We set aside time for our employees to learn from each other, gain perspective, and foster an environment of curiosity. (Culture Talks, Curiosity Series, Data Bytes)
Promote from within
Online course subscriptions available

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and a company-wide winter break, ActionIQ offers perks that take care of the whole person and their families.

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