Engineering Manager (Backend) at Pager

| Greater NYC Area
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Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through text, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives.

We are looking for an Engineering Manager to join our Backend chapter. This is an ideal opportunity for a leader to work in a high velocity, high impact environment and cultivate a growing team of bright, passionate engineers. We’re looking for compassionate leaders who believe in leadership through service, by example, and with empathy.

Our growing team is composed of over 40 engineers with diverse backgrounds in mobile, web, backend and machine learning. You will be working with individuals who are very passionate about their craft and share their opinions in healthy debate. Our team includes dedicated engineers located in our New York City HQ and around the world.

MUST HAVES

  • 6+ years of real-world development experience
  • 1+ year of managerial experience
  • Hands on experience managing a team of 4+ engineers
  • Deep technical, hands-on background in Javascript development (Node.JS)
  • Eagerness to remain hands on in development (70% managerial - 30% coding)
  • Expertise working with RESTful Architecture/Networking
  • Strong ability to organize, coordinate, and launch software projects
  • Ability to analyze and make decisions off metrics for our development efforts
  • Understanding of intersection of engineering, product, and business development
  • Familiarity with reiterative processes, following roadmaps and reducing technical debt
  • Strategic, independent thinker and mentor

NICE TO HAVES

  • Healthcare experience
  • Application security expertise
  • Technical degree in Computer Science, Engineering, Mathematics, or Physics, etc..
  • Previous experience with hiring and building engineering teams

OUR TECH STACK

Across stack

  • JavaScript
  • Microservices architecture
  • Docker
  • New Relic
  • Sentry
  • NPM

Backend

  • Node.js
  • Hapi.js
  • MongoDB 
  • Postgres 
  • RabbitMQ 
  • Redis

Frontend

  • Vue.js
  • Vue.x
  • React
  • Redux
  • CSS
  • Jest

Platform

  • GCP (IAM, Monitoring, GKE, Google Cloud Console, etc.)
  • AWS
  • Terraform
  • Helm
  • Kong
  • CI/CD (We use Google Cloud Builder)
  • Kubernetes (We use GKE)
  • Kubernetes networking, service meshes, ingress and pod security policies
  • Web application firewalls, CDN, and VPCs
  • Security engineering (Threat Detection, WAF, DDoS Prevention, etc.)

Mobile: 

  • Native iOS 
  • Native Android

We strive for service oriented architecture (help us break the monolith!) and we try to adhere to  open source development style/standards.

At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • objective-cLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • vue.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Campaign MonitorEmail
    • CheetahMailEmail
    • Campaign Monitor Email

Location

Nestled in the trendy neighborhood of NoHo, Pager employees enjoy the proximity of several transportation options & a variety of top-rated restaurants

An Insider's view of Pager

What’s the vibe like in the office?

Pager has a positive and fun energy. The teamwork is phenomenal. Everybody is helpful and puts in a lot of effort to support one another to be successful!

Frances

Junior Software Engineer

What makes someone successful on your team?

A successful nurse at Pager is a safe clinician, a critical thinker, and super tech-forward. Our team must be able to triage patients quickly yet efficiently, while utilizing cutting edge technology to optimize the patient experience. We want to provide our patients with the best customer service, but most importantly, we want to keep them safe.

Stefanie

Nurse Navigator

What makes someone successful on your team?

Continuous learning helps us improve our skills and knowledge. Learning quickly from our successes and failures and understanding the business is key.

Emiliano

Engineering Manager

What are Pager Perks + Benefits

Pager Benefits Overview

At Pager, we strive to offer perks that promote wellness and a healthy lifestyle. Some examples of these benefits include:
-Excellent health insurance, dental & vision
-Commuter benefits through Optum
-Monthly Wellness Stipend
-Annual Citi Bike memberships
-Headspace meditation app (annual subcription)
-A variety of fun events for all, some examples include happy hours, game nights, potluck lunches & book club

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At Pager, we value you and your time outside of the office. Our unlimited vacation policy allows employees to take as many days off as they need, with manager approval.
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Fitness Subsidies
Pager has partnered with a local yoga studio to provide employees with free classes in studios all over the city. We also provide annual memberships to CitiBike.
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