Engineering Manager, Messaging Experience
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT YOU’LL DO
We’re searching for an Engineering Manager for our Messaging Experience team, which is the team responsible for building, maintaining, and evolving the Canvas platform, our flagship product. As part of this team, you will support the orchestration and sending of messages to clients worldwide. Our products rely on sophisticated real-time and batch processing of massive data volumes, providing analytics, automated decision-making, and an industry-leading customer engagement tool.
As a key contributor to our engineering leadership, you will be instrumental in enhancing key elements of our systems while architecting for large scale. You will tackle significant engineering challenges in a highly collaborative and cross-functional environment, working closely with product and design. You will manage the team and help to grow the organization, leading software engineering via architecture design, growing engineers, setting vision and goals, process and protocol, and hiring.
WHO YOU ARE
- 3+ years of relevant experience as a manager with a strong track record of success
- You have experience in leading full-stack engineering teams staffed with senior engineers.
- Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization
- Experience with iterative processes and process improvement in software engineering teams.
- Excellent communication and organizational skills and a user-centric attitude.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $191,000 and $230,000/year with an expected On Target Earnings (OTE) between $225,000 and $250,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Global presence, dog-friendly offices, and remote availability
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
