Ro's mission is to be a patient's first call for all of their healthcare needs.
New York, NY

Engineering Manager, Patient Care at Ro

| Greater NYC Area
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About Ro
Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Visit for more information.
Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020, and earned its Great Place to Work Certification in 2020.

As an Engineering Manager on our Patient Care teams, you’ll build the products and technology that aim to transform how healthcare is experienced -- finally putting the patient at the center, and every day striving for high-quality, convenient, and meaningful care. You’ll be at the center of a high growth area of Ro and we’ll be leaning on you to influence the opportunity to grow, scale, and strategize new developments across the Patient Care domain. You thrive in a fast-paced environment, ready to make an impact and lead with empathy to develop and mentor engineering teams building complex products, solutions, and systems.

What you'll do:

  • Lead highly adaptable teams that can responsibly deliver on short-term and long-term business goals
  • Contribute actively towards the development and structure of the organization, including team structure, recruiting, and hiring
  • Influence change, encourage innovation, development, and growth at every level of the company
  • Establish team goals and metrics that align the team towards the execution of the company strategy and vision
  • Develop talent and grow your team into a high performing healthy development organization by supporting them through strong delegation, 1:1’s, and regular transparent, actionable feedback
  • Collaborate with Product, Data, and Design teams to help define the strategy, roadmap, and support with technical design, work breakdown, implementation, testing, and deployment of features, products, and systems

What you'll bring:

  • Successful track record of building high performing, healthy, and sustainable teams that addressed increasingly complex technical and organizational challenges
  • Excellent problem-solving skills with a solid understanding of the entire software development lifecycle
  • Demonstrated ability to build strong partnerships across the organization from Engineering Managers, Leads, Product Managers, Designers, and Data colleagues
  • Strong communication, analytical, and technical skills

Benefits + Perks:

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • Commuter benefits
  • 401(k)
  • Flexible PTO
  • Fitness reimbursement
  • Paid maternity/parental leave 

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

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Where we are

Ro is located in the heart of Flatiron district at the corner of 23rd and 6th.

Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • LookerLanguages
    • ReactLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
    • AsanaManagement
    • JIRAManagement

What are Ro Perks + Benefits

Ro Benefits Overview

Ro provides holistic employee benefits that allow Ro’ers to live their best lives and do their best work. Ro is focused on creating a supportive, equitable, and enjoyable experience for employees from its onboarding programs, to performance and compensation practices, to parental leave policies, health benefits offerings and beyond.

Volunteer in local community
Ro offers employees two paid volunteer days per year of the employee’s choice
Partners with Nonprofits
Ro Coffee Chats program to mentor BIPOC students in partnership with local organizations and universities. Ro also partners with the NY Fund for Public Health & All Star Codes
Friends outside of work
Eat lunch together
Intracompany committees
Ro has a Diversity, Equity, and Inclusion (DEI) Council made up of employees and leadership from across the company
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Ro hosts recurring diversity, equity and inclusion trainings for its employees and the providers delivering care on its telehealth platform, covering topics such as racism in healthcare, unconscious b
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Ro supports and funds Employee Resource Groups, including: Asians of Ro, Black at Ro, LatinX at Ro, and Ro Pride to foster inclusion and allyship within Ro and the external community
Hiring Practices that Promote Diversity
Ro has designed and implemented a DEI hiring plan, with a special focus on the rapidly growing tech and engineering teams.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Ro is always listening to its employees to learn how to best improve or expand on its benefits programs, company practices, professional development, and community initiatives. Employee feedback has shaped many of the benefits, such the company’s remote work policies, wellbeing perks and CSR program.

An Insider's view of Ro

What does your typical day look like?

My day involves a lot of interactions with different teams to communicate and align on the ‘why’ behind the decisions we make as well as leading the work of the product design team — it’s full of constant decision making and communication throughout the day.

Pacssu Park

VP of Product Design

What is your vision for the company?

Ultimately, we aspire to be your first call — to either handle everything you need from beginning to end or to guide you throughout your journey when you’re better served by others. We see a world in which patients are in complete control of their care. A world in which physicians, nurses, and pharmacists are empowered, not replaced by technology.


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