Engineering Manager (Pulsar Team) at NS1

| Greater NYC Area | Remote
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About Us

NS1 optimizes delivery of the world’s most critical internet and enterprise applications.  Only NS1’s platform is built on a modern API-first architecture that acts on real-time data and grows more powerful in complex environments, transforming DNS, DHCP, and IP Address Management (IPAM) into an intelligent, efficient, and automated system.  NS1’s technology drives dramatic gains in IT efficiency and application performance, reliability, and security for the largest global enterprises, including Salesforce, LinkedIn, Dropbox, Nielsen, Pitney Bowes, Squarespace, Pandora and The Guardian. We solve incredibly challenging problems on behalf of our customers in the most mission critical parts of their stack.

The Product

Pulsar is an active traffic steering engine that utilizes last-mile performance data from real end users to optimize traffic delivery. Pulsar automates traffic routing to improve the quality of experience of every end user by sending them to the most performant content delivery network or data centre. 

Pulsar solves complex problems in Video Streaming, optimizing the quality of experience for all viewers while helping broadcasters and content providers get the most from their infrastructure investment by simplifying multi-CDN orchestration. We’re continuing to innovate in this space to solidify our place as a market leader.

The Role

NS1 is looking for an Engineering Manager to join our Pulsar team. The role is based in New York and works with a fast-growing and talented distributed team.

As a candidate, you have a track record of building effective and creative teams that solve complex problems together. You have a knack for refining processes, and are driven to build something better in each scenario you step into. You have a strong belief in the potential of your team members, and are committed to enabling your team to grow, develop, and challenge themselves in their career at NS1. You give constructive feedback early and often, you enable continuous improvement as you lead, and you have a tendency to coach, mentor, and connect. You strive for quality and reliability in both software and operations, and internalize and translate the needs of customers into your daily activities as you lead your team in collaboration with technical leads.

You will apply your excellent project management skills to facilitate collaboration between engineering and other cross disciplinary teams. You will work closely with engineering leadership to design and enact necessary change as the company evolves.

  • Directly manage a subset of the engineering team, with a primary responsibility to manage the growth and performance of your team members.
  • Implement and evolve effective engineering practices.
  • Work with technical leads, product and design teams to drive outcomes with focus on enriched customer experience. Ensure priorities and expectations are aligned and realistic. 
  • Identify opportunities for new roles within annual hiring plans. Work with an internal recruiting team to attract, interview, hire, and onboard new engineers.
  • Build a culture of feedback between teams and peers.
  • Nurture an environment on the engineering team that aligns with NS1’s core values and supports a space for technical expertise and excellent engineering.
Your Skills:
  • Currently managing a team of engineers (experience overseeing technical leads a plus).
  • Demonstrated experience mentoring, growing and promoting individuals on a team, including hiring strategy and practices.
  • Demonstrated experience applying project management skills to deliver high quality products in a timely manner
  • Current or prior experience as a software engineer who regularly contributed code to a modern distributed system within a mature product organization.
  • Strong verbal and written communication skills. Demonstrated comfort with remote communication culture.
  • Meticulously organized, with strong attention to detail and understanding of intricate cross-dependencies.
  • Resourceful, creative, pragmatic, and empathetic.
Nice to have:
  • Experience working on customer-centric product development teams
  • AWS experience
  • Familiarity with 
  • CDNs
  • Video delivery
Our technology stack at NS1, and the many systems you’ll have an opportunity to work with here:
  • Hybrid cloud deployment (Physical & AWS)
  • Linux, Docker, Kubernetes 
  • BGP, BPF, SDN, packet analysis
  • PostgreSQL, MongoDB, Redis, RabbitMQ
  • Go, Python, Bash, C, C++14, React, Redux, D3
  • OpenTSDB, ELK, Grafana
  • Integrations with third party SaaS, APIs, and libraries, various Open Source projects including REST API clients and integrations
Working @ NS1

We’re a fast-growing, well-funded startup based in the heart of New York City’s Financial District with offices and team members around the world. Working at NS1, you’ll come to understand our team is unique, both in and out of the workplace. We have PhDs, musicians, artists, and athletes working side by side, dedicated to delivering first class products. We’re hardworking, but we're also a compassionate group. We understand that outside of NS1 is a world that places demands on our time. Our leadership team is dedicated to open and honest communication and we continuously strive to foster a culture of transparency, flexibility, and creativity.

We offer:

  • competitive compensation (salary and stock options)
  • medical, dental, and vision
  • commuter benefits
  • 401k
  • flexible hours and time off
  • choice of workstation

NS1 is an equal opportunity employer.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • PythonLanguages

Location

55 Broad St, 19th Floor, New York , NY 10004

What are NS1 Perks + Benefits

NS1 Benefits Overview

For all employees, we offer:
Competitive compensation, including new hire and recurring stock options
Flexible hours, time off and work from home options (even prior to COVID-19!)
Choice of laptop and supplemental allowance for workstation accessories
In house wellness programming and education
Access to employee-led affinity and social awareness groups
“Funtivities” calendar - employees can participate in culture building workplace activities ranging from happy hours, holiday events and special interest activities
Quarterly giving campaign to charities and social causes

In addition to the above, we offer US Employees:
Medical, dental, and vision benefits
Unlimited PTO with a mandatory minimum utilized each year
401k through Betterment
Commuter benefits (which we’ll use even more often once we return to the office!)
An outstanding parental leave policy of up to 18 weeks (12 of which can be consecutive)

Culture
Partners with Nonprofits
Friends outside of work
Intracompany committees
Diversity
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
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