Ro
Ro's mission is to revolutionize healthcare by building accessible, impactful, and trusted care that people want.
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Formulation Scientist, Dietary Supplements

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About Ro

Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.


Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020 and 2021, and named one of FORTUNE's 2021 Best Workplaces In Health Care.


The Formulation Scientist, Dietary Supplements will focus on formulating high-quality dietary supplements which will include creating an ingredients library, researching and supplying product claims, and developing product formulations based on the needs of our patients and marketing insights. You will be a member of the Physical Product Innovation team and report to the VP of Physical Product Innovation (interim report to Chief Medical Officer). You will work closely with the Product Development, Regulatory, Legal, and Marketing teams to research and determine the new dietary supplement formulations to support the product roadmap.


Who are you? That's a great question. You’re passionate about product formulations and obsessed with researching and identifying ingredients to be used to produce safe and high-quality supplements. You have incredible attention to detail and a strong background using your scientific knowledge and expertise to make strategic decisions. You are a self-starter. You are a problem solver. You are not afraid of thinking outside of the box. You're great at cooperating with team members from different areas of the business and you thrive in forward-thinking situations. You’re flexible, creative, and solutions-oriented especially when working on a team. You are an excellent communicator, especially when it involves translating complex scientific concepts and information into lay-friendly terms and ideas. You have an understanding of and appreciation for regulatory affairs and you have experience with evaluating the safety profile of ingredients (GRAS, NDI, etc). 


At Ro, you will be integral to building products that help individuals become a healthier version of themselves.

What You'll Do:

  • Provide scientific expertise on dietary supplement formulation which includes ingredient research, claims substantiation, and safety evaluation
  • Investigate and translate research results and scientific data into engaging narratives to identify ingredients that support ideal product claims and value propositions
  • Evaluate the safety profile of proposed ingredients
  • Ensure compliance with regulatory policies and procedures with regards to marketing dietary supplement products
  • Create a library of approved ingredients and a repository of ingredient efficacy research
  • Deliver formulations with substantiated claims, safety clearance/review, and suppliers to Regulatory and Physical Product Development teams
  • Develop a BOM (bill of materials) that includes the ingredients, weight by capsule, and costs for the proposed formulation 

What You'll Bring to the Team:

  • Ph.D. or Masters (with relevant experience) in one of the following or related fields: Pharmacology, Medical Pharmacology, Nutrition, Food Chemistry
  • Strong research skills to define dietary supplement formulations, including ingredients and dosages, fill weight and cost
  • Strong experience in claims substantiation and the ability to filter and distill scientific studies
  • An understanding of commercial and regulatory trends in the dietary supplements space
  • Experience in in-house supplement formulation for a supplements company
  • Strong relationships with high-quality suppliers and manufacturing and ability to external vendor relationships
  • Possess a strong understanding of required product testing and QA practices
  • Strong ability and enthusiasm for contributing to cross-functional teams with non-scientific backgrounds
  • Ability to create slide decks and graphs to visually represent complex information
  • Ability to translate complex scientific concepts and jargon into easy to understand language
  • Excellent written and verbal communication skills
  • Keen understanding and eye for quality and patient preferences, especially in relation to product development
  • Strong experience in dietary supplements formulation across form factors: liquids, capsules, powders, quick dissolve, and tablets
  • Ability to manage multiple projects and adhere to deadlines

Benefits + Perks:

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Unlimited PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, fitness, and physical therapy



We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.


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What are Ro Perks + Benefits

Ro Benefits Overview

Ro provides holistic employee benefits that allow Ro’ers to live their best lives and do their best work. Ro is focused on creating a supportive, equitable, and enjoyable experience for employees from its onboarding programs, to performance and compensation practices, to parental leave policies, health benefits offerings and beyond.

Culture
Volunteer in local community
Ro offers employees two paid volunteer days per year of the employee’s choice.
Partners with nonprofits
Ro is a partner of Planned Parenthood, NY Fund for Public Health, and All Star Codes. Regularly scheduled events at Ro also often partner or offer donations to local and national organizations.
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Ro hosts recurring diversity, equity and inclusion trainings for its employees and providers delivering care on its telehealth platform.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
​​Ro supports and funds Employee Resource Groups, including: Asians of Ro, Black at Ro, LatinX at Ro, WoRo, and Ro Pride to foster inclusion and allyship within Ro and the external community.
Hiring practices that promote diversity
Ro has designed and implemented a DEI hiring plan, with a special focus on the rapidly growing tech and engineering teams.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Ro provides the options for full time employees to elect Healthcare and/or Dependent-care Flexible Spending Accounts.
Disability insurance
Full time employees receive Short Term Disability and Long Term Disability coverage.
Dental insurance
Ro offers two dental plan options, which both include the flexibility to see any dentist or specialist In or Out-of-Network.
Vision insurance
Ro offers a vision plan with flexibility to see any optometrist or specialist In or Out-of-Network.
Health insurance
Ro offers four medical plan options for employees to choose from upon hire, as well as fertility benefits through Carrot as well as a free One Medical Membership.
Life insurance
Full time employees receive Life Insurance at no cost, designed to provide protection for the employee and their family.
Pet insurance
We offer access to affordable pet insurance so that you can get your pet the best care. And our NYHQ office is pet friendly, so we look forward to meeting new furry Ro’ers too!
Wellness programs
Ro’s benefits program offers access to mental health support platforms Headspace and Modern Health as well as virtual fitness classes through Gympass.
Mental health benefits
Ro has partnered with Modern Health to provide mental wellness support options such as counseling, therapy, and community sessions.
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Ro’s 401(K) program includes a generous match of 100% match up to 4% contribution rate.
Company equity
Charitable contribution matching
Ro’s Donation Matching Program matches 100% of donations made by Ro’ers to eligible non-profits to encourage and further support Ro'ers making charitable donations to the causes they care most abo
Child Care & Parental Leave Benefits
Generous parental leave
Ro provides full-time employees with 16-weeks of 100% paid parental leave surrounding the arrival of an employee’s newborn or newly adopted child.
Family medical leave
Adoption Assistance
Ro also offers a $20,000 lifetime maximum stipend through Carrot which can be used towards fertility, adoption or surrogacy services.
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Ro offers two days of paid Ro’Bono Time per year for Ro’ers to spend volunteering with an organization of your choice.
Paid holidays
Paid sick days
Company-wide vacation
The pace and expectations at Ro are high (we’re working to transform healthcare after all!). We offer four company-wide days off to unplug, take a breather and do something that helps you recharge.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Ro offers a monthly Wellness stipend for employees which can be used towards the fitness activity of their choice.
Mother's room
Professional Development Benefits
Promote from within
Continuing education stipend
Ro offers a $200 learning and development stipend for Ro’ers to pursue their personal and professional interests.

Additional Perks + Benefits

Ro is always listening to its employees to learn how to best improve or expand on its benefits programs, company practices, professional development, and community initiatives. Employee feedback has shaped many of the benefits, such the company’s remote work policies, wellbeing perks and CSR program.

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