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Forward Deployed Engineer, Project Management

| Greater NYC Area

About Oden:

We are on the brink of the next industrial revolution.

Manufacturing has long been an analog world, but this is about to change.  By introducing machines to the digital world, there’s a staggering opportunity for efficiency and production leaps. Oden is driving this revolution. We’re on a mission to eliminate waste in manufacturing.

We have combined industrial hardware, wireless connectivity, and big data architecture into one simple platform so all manufacturers can analyze and optimize their production, from any device. Efficiency, sustainability, and competitiveness are democratized.

Why We Do It:

We like to enable those who make things - to make more, to waste less, to serve their customers, and to thrive in a competitive world. Help enough makers, and the world can give us all the abundance we want for less cost and environmental impact. We’re on the verge of a 4th industrial revolution that begs for absolute efficiency in all factors of life. We plan to deliver that to everyone who makes things.

You:

  • Care about the mission of the product and company.

  • Are never satisfied with the way things are, but excited about the way things could be.

  • Tinker. You embrace different technologies and want to see how they can work together.

  • Are happy to put on steel toe boots and hit the factory floor to work with the production manager.

  • Empathize with customer needs while also looking towards long-term innovation.

  • Live by transparent and scientific thinking. You put in the work to find the best ideas with those around you, without ego.

  • Are excited about travel to our client sites

The Role:

Oden's Forward Deployed Engineering (FDE) is an engineering team dedicated to helping Oden Clients connect their machines across factories. As an FDE you will bring technical expertise to the front lines, working directly with clients to design and implement the least invasive solution to pull accurate real-time data.

As a Forward Deployed Engineer, you will own (1) configuring and validating data in the Oden Platform (2) updating hardware components and processes based on in-house protocol testing (3) interfacing closely with clients. Besides raw curiosity, it is important to be detail-oriented and adaptable as we are working to make a positive impact in an industry on the verge of a technological revolution.

Responsibilities:

General

  • Responsible for the installation and service of the Oden Platform

  • Travel up to 50% to new factories to deploy devices

  • Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and Oden installations are handled as planned.

  • Observe all safety rules and OSHA regulations and performs job in a safe manner

Project Management

  • Develop and maintain viable long-term relationships with customers, integrators, and subcontractors.

  • Manage client progress meetings as required.

  • Analyze project financials and project schedules to proactively address potential problems.

  • Effectively communicate project progress, issues and financial status to management as required.

  • Manage risks and establish project recovery plans when required. Resolve disputes with minimal need for escalation.

  • Maintain and develop documentation for client machines and control systems.

  • Manage inventory, keep accurate records, and return unused and failed parts promptly.

  • Manage the selection, ordering, and delivery schedule of materials to be procured for the projects assigned.

Minimum Qualifications

  • BS Electrical Engineering or similar

  • 2+ year of proven project management experience

  • 1+ years of engineering experience

  • Great team player with strong oral and written communication skills

  • Focus on Client Experience and professional relationship build

  • Adaptive nature in time constrained environments

  • Organized, independent worker

  • Curiosity and enthusiasm about technology and manufacturing

You are a perfect fit if you love:

~Interfacing with Clients: You are someone who loves chatting with clients and figuring out how to push the limits of their machines for them. You are equal parts engineer, consultant and subject matter expert with distinct gravitas

~Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices

~Teaching Others: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you.

~Planning: You are someone who wakes up in the morning ready to create a fine-tuned list of items to tackle for the day, week and month.

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