Forward Deployed Engineer at Bluecore (Greater NYC Area, NY)
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail e-commerce customers!
- Serve as the technical point-of-contact for clients both pre- and post-launch: working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long-term technical relationship between their systems and Bluecore.
- Working closely with clients and with our Customer Success team to think creatively and strategically about ways to extract maximum value from the Bluecore platform, designing and implementing custom technical solutions as needed.
- Develop the best technical solution possible for the toughest challenges that our customers will throw at you.
- Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Forward Deployed Engineering team.
- Work as a liaison between clients, Customer Success, and the product development team to improve Bluecore’s product offering.
- Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge.
- Current or past professional experience in a client-facing role, working and communicating directly with customers.
- Ability to take ambiguous workflows and turn them into structured processes.
- Exposure to (or interest in learning!) SQL, Python, or Google Cloud functions.
- BS in Computer Science or a similar technical field.
- Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms.
Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using AI/ML, activates welcomed personal experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere.
This comes to life in three core product lines:
- Bluecore Communicate™ a modern email service provider (ESP) + SMS
- Bluecore Site™ an onsite personalization product
- Bluecore Advertise™ a paid media product
Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crain's, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.