About the role...

Policygenius is looking for a self-driven, adaptable, and quick-witted Infrastructure Engineer to join our Technical Operations team! We want someone who can support our growing company of 500+ employees (and counting!) by working directly across multiple teams in both our Durham and NYC headquarters. The ideal candidate is someone who is excited about creating a seamless employee experience while delivering exceptional technical Scaling. 

Reporting into our Senior Manager of Technical Operations, you’ll have the ability to work on various projects and continue building on your technical skills. You will serve as a trusted partner representing Tech Ops amongst leadership, and you’ll collaborate across all teams and departments at Pg to optimize the effectiveness of our technical operations, driving consistency and quality across the board.

In this role, you will…

• Serve as our first Infrastructure Engineer hire and eventually collaborate on building out our Infrastructure team to support the growing needs of Policygenius -- including interviewing and mentoring.
• Partner with our IT Support team and cross-functional stakeholders across a variety of departments on identifying technical solutions for the scaling needs of the business
• Act as the first point of escalation for resolving all internal IT software, hardware, and wireless network connectivity issues including setup, connectivity, functionality, and update issues for Macs and PCs.
• Proactively monitor our assets, and develop scripts for auto-remediation.
• Identify workflow efficiency gaps and address via automation scripts.
• Build and manage patching policies.
• Administer workstation hardening, encryption, endpoint protection installation and configuration.
• Assist on the development of long‐term engineering strategic plans with IT Infrastructure
  senior leadership and driving the strategic direction for the technology infrastructure
  platforms and capabilities to align with the business strategies.
• Manage cross-platform infrastructure plans in terms of engineering technical requirements and developing proper designs and solutions across multiple technical domains or platforms.
• Maintain and help support network and wireless infrastructure 
• Survey and deploy new or existing network hardware, research relevant technology trends and provide recommendations for cost-effective solutions that provide the organization with a competitive advantage and increased productivity (including hosted platform capacity planning and budgeting)
• Proactively analyze, assess and improve service bottlenecks; streamlining
  engineering functions; and improving systems, processes, and procedures for
  availability, stability, and scalability.
• Manage & maintain IT asset inventory and software licensing, and work with management to ensure that systems and software are accurately recorded, tracked, and retired to 100% of accountability standards

We’d love to hear from you if…

• You have 6+ years of professional experience in IT with a strong technical knowledge of MacOS, Windows, and a wide variety of SaaS solutions (e.g. G-Suite, JAMF, OneLogin, Jumploud, Slack, Keeper, Atlassian, etc)
• You're proficient with scripting languages (e.g. Bash, Powershell, etc)
• You're a stellar verbal and written communicator with strong interpersonal skills--across all levels of an organization
• You have exceptional attention to detail and skilled at wearing multiple hats and juggling many tickets
• You're a self-starter who is comfortable taking on significant responsibility--no matter how administrative or ad-hoc
• You have a sense of urgency and high level of proven productivity in a fast-paced, ever-changing environment

You can expect...

• Company-paid health, dental, vision, life & disability insurance
• 401(k) plan, FSA & commuter benefits
• Generous PTO 
• Training, mentorship and coaching from leadership
• The opportunity to grow alongside a company shaking up a big, old-fashioned industry
• Fun, diverse, open-minded coworkers
• Dog companionship!!!

About Policygenius

Policygenius is America's leading online insurance marketplace. We launched in 2014 and made our mark as an early insurtech pioneer. Our mission is to help people get financial protection right — and feel good about it — and we make it easy for our customers to understand their options, compare quotes, and buy insurance, all in one place. We’ve helped more than 30 million people shop for all types of insurance like they shop for everything else — online — and have placed over $60 billion in coverage. In early 2020, we announced our Series D funding round of $100 million, bringing our total funding to just over $150 million.

At Policygenius, we’re proud of building an environment that encourages our teammates to bring their authentic selves to work. Despite rapid growth (we’ve doubled in size year over year!), we’ve continuously maintained our inclusive culture through humility, hard-work, and humor, and we're looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we’ve been voted one of Inc. Magazine's "Best Workplaces" three years in a row!

Diversity at Policygenius

Policygenius believes differences should be celebrated and is committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.

As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements and individual qualifications without regard to actual or perceived race, color, sex, pregnancy,  sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status or any other status protected by law. 

Come join the team!