Lead Salesforce Administrator
Headway is building a new mental healthcare system that everyone can access.
1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. That’s why Headway is building the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford.
We launched in April of 2019 and are now powering >50,000 appointments. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.
Join us, and make an impact.
Headway is growing fast, and we’re looking for our first Lead Salesforce Administrator! In this role, you’ll be enabling our continued rapid growth and ability to achieve our mission to remake the American mental healthcare system by increasing the efficiency and effectiveness of teams across sales, credentialing (insurance enrollment), and many other parts of Headway.
You will:
- Work cross-functionally across multiple teams at Headway to define, prioritize, plan, and execute complex Salesforce projects
- Coordinate our enablement stack across Salesforce, Gong, Hightouch, Calendly and other tooling to optimize efficiency and data visibility
- Facilitate the efficient use of Salesforce across our teams by creating new fields and workflows
- Partner closely with Sales Operations to enable Headway’s continued efficient growth
You will love this role if…
- You are motivated by seeing the impact of your work on the success of other teams
- You have experience taking Salesforce projects from vision to reality in partnership with cross-functional teams and third-party products and consultants
- You love deeply understanding operational workflows and enjoy creating elegant solutions to complicated problems
- You love making the right tradeoff between speed and scalability in order to best empower the teams you work with
- You are energized by working in a fast-paced startup environment
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, and experience.
