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Machine Learning Engineer

| Greater NYC Area


Pager is looking to hire a Machine Learning Engineer to build and deploy Machine Learning models into the company's core services. You’ll be working in a fast-paced collaborative environment and contribute to our team's mission: Turn the complex world of healthcare into a simple and beautiful experience using Machine Learning.


  • Define, prototype, develop, deploy, and maintain Machine Learning models: From Natural Language Understanding to Predictive Clustering.
  • Participate as a member of an interdisciplinary team that includes engineers, data scientists, product team members and clinicians to identify and plan new features and solve problems
  • Ensure high quality of code
  • Mentor your peers and stay up to date in your knowledge

You'll be a good fit if

  • You know data science:
    • Have a strong hands-on knowledge of machine learning algorithms, both deep and shallow
    • Are comfortable using machine learning stacks and can make good decisions about which to use to solve a particular problem
    • Hands-on experience with machine learning tools and libraries including (not limited to) Numpy, Scipy, Scikit-learn, SpaCy
    • Are familiar with data cleaning, sanitization and adequate handling of sensitive information
  • You know computer science and engineering:
    • Have a strong CS background to choose the right algorithms, systems approaches and patterns to solve problems: you won't reinvent the wheel
    • Have a proven track record designing and implementing data driven products
    • Write production quality code and tests
    • Build APIs that expose ML models
  • You can hit the ground running:
    • M.Sc. or Ph.D. in computer science, engineering, statistics, computational linguistics, or other quantitative field, or equivalent professional experience
    • 2+ years of experience in a production data science environment
    • Experience working with AWS and Docker
  • You have a sense of ownership:
    • Take responsibility for your projects and pride in your work
  • You come up with novel solutions to a diverse set of problems:
    • Ask hard questions and challenge assumptions to ensure that we’re solving the right problems
    • Have flexibility to work on the team’s most pressing problems

Nice to haves

  • Experience dealing with health system partners data (e.g. EHRs, HIEs, ADT feeds, claims/pre-auth feeds, …)
  • Experience with storage models coming from the SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, Elasticsearch, Redis, Graph based storage)
  • RabbitMQ and NodeJS experience
  • Understanding and exposure to some ML topics: pattern detection; entity recognition; semantic role labeling; and clustering and classification models, neural networks
  • Experience using Docker containers and configuration management systems
  • Experience in Tensorflow, Keras

About Pager

Pager is re-inventing the traditional patient experience. A leader in the healthcare industry with its innovative tech solutions to help patients access care, Pager is a multi-faceted care navigation platform. Patients can access a wide range of services from connecting with providers directly through the app and getting answers to general health care questions (from the comfort of their home) to scheduling in-home visits. Pager has partnered with top-tier health plans, health systems and provider networks across the U.S.

Founded by an experienced team of serial entrepreneurs from successful startups (Uber, Teladoc, Gilt, One Medical Group, Buzzfeed), we are passionate about improving access to high quality and personal health care.

From long days of perfecting a great product to long nights of happy hours and group dinners, we are looking for someone smart, energetic, and fun to join our tight-knit and growing team.

A passion for health care is not necessary to apply; however, a passion for improving the lives of people and living a better life through technology is a must.

At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • objective-cLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • vue.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Campaign MonitorEmail
    • CheetahMailEmail
    • Campaign Monitor Email


Nestled in the trendy neighborhood of NoHo, Pager employees enjoy the proximity of several transportation options & a variety of top-rated restaurants

An Insider's view of Pager

What’s the vibe like in the office?

Pager has a positive and fun energy. The teamwork is phenomenal. Everybody is helpful and puts in a lot of effort to support one another to be successful!


Nurse Navigator

What makes someone successful on your team?

A successful nurse at Pager is a safe clinician, a critical thinker, and super tech-forward. Our team must be able to triage patients quickly yet efficiently, while utilizing cutting edge technology to optimize the patient experience. We want to provide our patients with the best customer service, but most importantly, we want to keep them safe.


Nurse Navigator

What makes someone successful on your team?

Continuous learning helps us improve our skills and knowledge. Learning quickly from our successes and failures and understanding the business is key.


Engineering Manager

What are Pager Perks + Benefits

Pager Benefits Overview

At Pager, we strive to offer perks that promote wellness and a healthy lifestyle. Some examples of these benefits include:
-Excellent health insurance, dental & vision
-Commuter benefits through Optum
-Annual Citi Bike memberships
-Headspace meditation app (annual subcription)
-Free access to the Pager app inc. family
-A variety of fun events for all, some examples include happy hours, yoga, potluck lunches & book club

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At Pager, we value you and your time outside of the office. Our unlimited vacation policy allows employees to take as many days off as they need, with manager approval.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Pager has partnered with a local yoga studio to provide employees with free classes. Annual memberships to Crunch Gyms are also available at a discounted price to employees.
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