Manager, Site Reliability Engineering

| Greater NYC Area

The TechOps organization strives to accelerate Flatiron’s mission to improve cancer care and learn from patient experiences by ensuring that our technical infrastructure and staff maintain the highest levels of reliability, performance, and agility. Our SRE teams are a key part of this mission as they simplify the usage of our cloud infrastructure and provide best practice guidance on reliability to our engineering teams. As the manager for one of our SRE teams you will have a key role in scaling the backbone of our technology infrastructure and empowering our development teams to use it seamlessly.

Responsibilities:

  • Own end-to-end availability and performance of systems that Oncologists across the US will use to manage patient treatments and build real world evidence.
  • Design infrastructure that provides high levels of scalability, reliability, performance, while balancing security, maintainability, and operational excellence.
  • Bring composure to mission critical events and lead others through structured and thoughtful responses.
  • Lead by example, establish credibility by leveraging your technical experience to mentor and coach SRE’s.
  • When needed, you have the troubleshooting and debugging skills to identify and correct environment issues.
  • Know when to innovate and when to prioritize existing technical and infrastructure debt, and have the experience to build and execute a plan while the “car is moving”.

Qualifications:

  • 2+ years as a lead engineer or manager on an Operations or SRE team.
  • 5+ years working in a DevOps environment.
  • Have worked with cloud and container technologies such as AWS and Kubernetes.
  • Systems configuration management, orchestration, and infrastructure as code with tools such as Ansible and Terraform.
  • Demonstrated ability to deliver solutions that are easily maintainable, understandable and diagnosable.
  • Strong communication skills and ability to work effectively across multiple business and engineering teams.
  • Demonstrated ability to deliver results on time with high quality.
  • Belief that a team working well together is truly smarter than the single smartest person on that team.
  • Preference for working in a fast moving environment, desire to challenge the status quo of how things are done.
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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