Principal Software Engineer, Platform Infrastructure

| Greater NYC Area
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About Ro
Founded in 2017, Ro is a patient-driven telehealth company that puts you in control of your health. We’re patients, just like you, building technology to make healthcare accessible, affordable, and maybe even enjoyable. Ro powers three digital health clinics -- Roman for men’s health, Rory for women’s health, and Zero for fighting smoking addiction -- as well as Ro Pharmacy, a simple and affordable online pharmacy where every medication is $5 per month. The company’s nationwide networking of physicians and pharmacies provides a personalized, end-to-end healthcare experience from online treatment to the delivery of medication and ongoing care. Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, and listed by Inc. Magazine as a Best Place to Work in 2020.
As one of our most senior individual contributors on the team, you’ll work as a technical lead on specific projects critical to Ro’s foundation, focusing on areas such as data and infrastructure. We’re looking for engineers who bring fresh ideas in all areas, including large scale systems designs, distributed systems, data structures, distributed queueing, testing, and reconciling events. You’ll drive technical strategies and roadmaps, lead by example on executing best practices and mentor junior engineers to tackle platform challenges around growth and scale.
What You’ll Do:
• Architect, design, implement, test, deploy, and operate backend data systems and services, working with some of the largest datasets at Ro
• Advocate for technical and architectural excellence. Promote high quality standards in engineering best practices that exemplify core tenets of Ro’s solutions in code consistency, performance, and scalability
• Strive for product empathy, thinking holistically through all aspects of the product and systems we’re building
• Lead designs of major software components, systems, and features spanning across Ro’s platform
• Help build teams and cultivate partnerships and collaboration cross-functionally with product, design, and data
• Coach and mentor junior developers, performing code and architectural reviews
What You’ll Bring:
• Proven success in fast-paced and flexible software engineering teams
• Demonstrated abilities in architecting and developing solutions to ambiguous problems with significant impact
• Extensive experience designing, building, testing, and scaling highly reliable backend services and distributed data processing services
• A deep understanding of system design, data structures, algorithms, and distributed systems
• Strong coding skills with an interest and ability to learn other coding languages - experience in Python & Go are a plus
• An ability to problem solve and pragmatically execute strategies
• Outstanding communication skills, an ability to tailor communication styles to different audiences in an engaging and respectful manner
Benefits + Perks:
• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• Commuter benefits
• 401(k)
• Unlimited PTO
• Fitness reimbursement
• Paid maternity/parental leave
• The cutest office dog you’ve ever seen

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • LookerLanguages
    • ReactLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases


Ro is located in the heart of Flatiron district at the corner of 23rd and 6th.

An Insider's view of Ro

What does your typical day look like?

My day involves a lot of interactions with different teams to communicate and align on the ‘why’ behind the decisions we make as well as leading the work of the product design team — it’s full of constant decision making and communication throughout the day.

Pacssu Park

Director of Product Design

What is your vision for the company?

Ultimately, we aspire to be your first call — to either handle everything you need from beginning to end or to guide you throughout your journey when you’re better served by others. We see a world in which patients are in complete control of their care. A world in which physicians, nurses, and pharmacists are empowered, not replaced by technology.



What are Ro Perks + Benefits

Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
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