About AlphaSights

AlphaSights was born with a purpose: to unlock human knowledge and power progress.  From our state-of-the-art offices in nine major world cities, we connect business leaders seeking knowledge with the experts who possess it. We’re one of the fastest-growing global companies, employing 1500+ colleagues of 60+ nationalities.

What we do

We operate at the heart of the global knowledge economy, providing a suite of knowledge-on-demand services to investment funds, consultancies, Fortune 500 companies and nonprofits. Our clients use our services when evaluating critical investment and business decisions. We connect them with industry experts who possess specific knowledge that is otherwise unavailable to them. 

We’re a fast-paced, client-driven service organization. We respond to client inquiries within minutes and deliver within hours. When deadlines are tight, and when robust insight is make or break, our clients count on us.

This position is remote friendly. You will have the option to opt into one of the following work environments: 

• In-office: New York, NY
• Remote: Only if you have/will have a permanent address in NY, NJ, PA, CT, NC, GA, FL, TX, CA, WA

The QA Analyst role:

AlphaSights is looking for a proactive and driven QA Analyst to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the QA Analyst therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

From day one, you will be given areas of responsibility and be expected to manage your own time. You will need to maintain a positive, problem-solving mindset, and be attracted by the challenge of delivering high quality support in a fast-paced environment. You must be proactive, creative, and enjoy interacting with other people. You will always be looking for ways to improve your own work while at the same time being committed to helping the wider team succeed. You are excited to make the most of on-the-job and classroom-based learning, and the opportunity to dive into the field of IT through exposure to a wide array of different technologies, regions, and challenges. 

Working largely with the teams based in New York, you will also have the opportunity to work with teams based in other offices across US, EMEA and Asia. 

What you’ll be doing:

• Becoming a subject matter expert for products and services
• Developing test plans and test cases across multiple projects
• Manual and Automated Testing of applications
• Evaluating UI/UX issues and providing feedback for improvements/enhancements
• Creating and tracking bugs/defects throughout the development lifecycle
• Verifying resolved bugs for release
• Troubleshooting and debugging user issues with proprietary applications
• Serving as a liaison between users, Software Engineering and Product Development
• Working with Engineering and Product teams to proactively identify parameters, environment configs/settings and edge cases
• Breaking down projects into discrete test scenarios
• Breaking down test scenarios into discrete test steps
• Working with Product Team and Development to gain clarity on acceptance criteria
• Providing feedback on positives and negatives for Retrospectives
• Using various channels of communication for work, progress tracking and team building
• Collaborate with the Product team on iteration planning, releases, feature requests and prioritization
• Learn from existing Knowledge-Base articles for various domains
• Contribute to an existing Knowledge-Base for QA Team

You might be a fit if you: 

• Have 2+ years of relevant experience in similar roles
• Attained a Bachelor's degree, strong preference for relevant fields (Computer Science, Management Information Systems/Services, Computer Information Systems etc.)
• Experience within an agile (continuous deployment) environment
• Have evident problem solving skills; strong technical troubleshooting skills
• Demonstrate strong strategic thinking and solution orientation
• Focus on excellent time management, decision-making and organizational skills
• Demonstrate proficiency in product documentation
• Possess excellent interpersonal and communication skills
• Enjoys working in a dynamic and developing environment
• Have API Testing experience
• Have experience with Selenium or Cypress
• Have experience with Postman
• Have experience with versioning especially via GitHub
• Are adaptable and work well with ambiguity
• Are a continuous learner
• Have experience with JIRA, Azure DevOps or another significant bug tracking and project management system
• Have experience using test management tools

Compensation and benefits

• Average total compensation ranges from $70,000-$90,000 
• 20 vacation days, 10 company holidays & business closure during winter holiday week
• Coverage for up to 90% of your medical premiums and 75% of your dental and vision insurance premiums
• 401(k) match - 4% of your total compensation matched dollar-for-dollar
• Remote Friendly 

Perks: Subsidized lunch in office, complimentary breakfast & snacks in office, corporate gym rates, iPhone and MacBook Pro for work

AlphaSights is an equal opportunity employer. Read more about our commitment to DEI here.