LeafLink
New York, NY

QA Manager

| Greater NYC Area
About LeafLink

LeafLink is the regulated cannabis industry’s largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.

With over 4,200 retailers and more than 1,400 brands across 25 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/. 

Our team, backed by funding from leading VC’s, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's ‘Best Places to Work in 2020’, as well as one of Fast Company’s ’Top 10 Most Innovative Companies in Enterprise for 2018’, joining the ranks of Amazon, Slack, and VMWare - and we’re just getting started!

The Role

LeafLink is seeking a QA Manager to join our New York team who is passionate about working on teams that solve interesting, large-scale problems at a rapid pace. This role will contribute heavily to the buildout and iteration of LeafLink’s existing and emerging systems, powering an ever-expanding set of product offerings. As a member of our engineering team, you will be in a position to have a direct, lasting impact everywhere that technology powers our business.

LeafLink is currently gearing up to tackle a large-scale platform overhaul that will strengthen our position as a technical leader within the industry. As such, this role has the opportunity to help shape the direction of test automation within our Product & Engineering department, as well as build solutions that empower our engineers to confidently deploy code and features to our various environments with increasing velocity. It’s a very exciting time to join our engineering team!

Ideal candidates for this position should possess a keen mind for solving tough problems with the ideal solution, partnering effectively with various team members along the way. They should be personable, efficient, flexible and communicative, possess a strong desire to implement change, growth, and maturity, and have a passion and love for what they do. This role comes with the opportunity to be a high performer within a department that’s fast-paced, dynamic, and quickly growing in all areas.

Responsibilities: 
  • Design, build, and advocate for an automated testing framework for LeafLink's applications
  • Be the champion for all QA efforts and best practices in a continuously evolving environment
  • Empower software engineers to contribute to the testing framework by expanding on and maintaining new and existing test cases
  • Develop efficient tools and processes to improve software engineering productivity including CI/CD optimizations
  • Participate in the testing phase of our software development lifecycle (SDLC) including integration/system, performance, regression, and user acceptance testing
  • Participate in test suite design and test case creation while tracking measurable quality metrics (e.g. defect densities, open defect counts)
  • Gain and share insights about quality-related issues
  • Collaborate with Product and Product Design to lead the testing efforts of new product features and bug fixes (e.g. review requirements, provide usability feedback, log issues)
  • Develop short-term and long-term strategic plans to continue to push LeafLink's quality assurance efforts forward
  • Work alongside department leadership to define and eventually build out a team of highly-qualified test automation engineers
  • Manage 3rd-party relationships for services used by QA
  • Lead by example for other members of the team as a dedicated, passionate, and flexible technologist who is constantly looking for the ideal solution to a problem
  • Keep up to date on modern technologies and trends and advocate for their inclusion within products when it makes sense
  • Work collaboratively with multiple agile teams to help deliver end-to-end products and features, seeing them through from conception to delivery
  • Move quickly and intelligently - seeing technical debt as your nemesis
Qualification: 
  • 5+ years of test automation experience including building, leading, managing, and advocating for testing best practices
  • Extensive experience in helping set the technical direction of a QA department by defining and implementing scalable test automation frameworks
  • Expert understanding of QA methodologies, tools, and processes and how they fit into the SDLC
  • Experience designing test suites and writing clear, concise, and comprehensive test plans and test cases
  • A solid foundation of manual testing with excellent debugging skills
  • Experience with CI/CD technologies and integrations (e.g. GitHub, CircleCI, Jenkins)
  • Experience defining, measuring, and tracking quality metrics
  • Strong interpersonal and communication skills, with a proven ability to present information clearly and effectively
  • Ability to be an influential member of a highly integrated team composed of both technical and non-technical members
  • Experience working with Product and Product Development to estimate, prioritize, plan, and coordinate testing activities
  • Proven track record of practical, thoughtful problem solving
  • Experience working in and advocating for agile environments
  • Experience building applications and working with underlying systems that work within fully containerized environments (Docker, Kubernetes) a plus
  • An active member of the open-source and New York tech community a plus
  • An interest in the cannabis industry and / or the LeafLink brand
Benefits:
  • Generous PTO
  • Fun office environment
  • Competitive salary
  • Benefit Matching (medical, dental, vision)
  • 401k Offered
  • Stock options
  • Team events
See More
Apply now

Where we are

In the heart of the Financial District, we're accessible to most train lines, the path train, and ferries, with almost too many lunch options!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • VueLibraries
    • DjangoLibraries
    • DjangoFrameworks
    • VueFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • LeafLink CRMCRM
    • MailChimpEmail
    • Google InboxEmail
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What are LeafLink Perks + Benefits

LeafLink Benefits Overview

Leaflink provides Medical, Dental and Vision insurance, as well as Disability and Life Insurance. We also have a generous stock option plan, 401k and great branded merchandise.

Culture
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Leaflink offers voluntary long-term and short-term disability plans.
Dental Benefits
LeafLink's dental plan has no deductible and covers 100% of preventative services, including X-rays, and has a $5 co-pay.
Vision Benefits
Our vision plan covers annual eye exams and lenses after a $20 copay. Frames and contact lenses are covered up to $100 annually.
Health Insurance Benefits
Leaflink offers a range of Aetna plans that cover both in network and out of network providers, and have copays as low as $20. We also have complimentary enrollment in One Medical and Teladoc.
Life Insurance
Our voluntary Life Insurance plans offer our employees financial stability and security.
Wellness Programs
LeafLink offers discounted Gym memberships to its full time employees.
Retirement & Stock Options Benefits
401(K)
LeafLink's 401k plan offers a broad range of available funds, including Vanguard, Fidelity, and American Funds.
Company Equity
LeafLink offers stock options through our Stock Option Plan.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Leaflink's Flexible PTO policy allows our team to execute ferociously, with the knowledge that they will be able to rest and recharge when they need to.
Paid Holidays
Leaflink offers 11 days per year for Major Holiday observance.
Perks & Discounts
Casual Dress
LeafLink's casual dress policy allows our employees to work however they feel most comfortable, whether that be in tie-die t-shirts and shorts or jeans and a sweatshirt.
Commuter Benefits
LeafLink offers pre-tax commuter benefits to all full time employees.
Company Outings
LeafLink has quarterly team outings, an annual holiday party, and an annual incentive trip.
Stocked Kitchen
LeafLink offers unlimited snacks, tea and coffee.
Some Meals Provided
Happy Hours
Happy hours are hosted Once per month.
Professional Development Benefits
Job Training & Conferences
LeafLink has a generous annual budget for attending industry conferences and events.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within

Additional Perks + Benefits

LeafLink offers employees a chance to visit other offices through our AccoLLade program. Once a month an employee is recognized for exemplifying one of our Core Values. That employee is given an all expenses paid trip to a LeafLink Local event. Recent winners have travelled to Washington and Arizona.

An Insider's view of LeafLink

How do you collaborate with other teams in the company?

On a large scale, the LeafLink team collaborates during “Huddle Booze Report” (HBR), a biweekly meeting where team leaders present on company KPIs, accomplishments, and challenges (with some beers). Every member of the team is welcome to comment or ask questions, bringing forth their thoughts and ideas.

Claire

Growth Manager

How has your career grown since starting at the company?

As cliche as it may sound, one of my favorite things at LeafLink is that no day is ever the same. I’m excited to go into the office every single day to see what the day brings. At LeafLink, EVERYONE has a voice. In addition to the breakout success our service saw in California, my life also drastically changed. I saw my earnings increase over 300%

Josh

Account Executive, LA Manager

How do you make yourself accessible to the rest of the team?

As co-founder and CTO it’s important for me to maintain official communication channels with teams and individuals. We have various meetings that bring leadership together with teams which include sprint demos, retrospects, daily standups and one on one meetings. Open communication supports alignment and productivity something we are all about here

Zach

Co-Founder and CTO

LeafLink Careers In NYC
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