Reliability Manager

| Remote
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Machines Talk, We Listen. We are all surrounded by machines and rely on them in everything we do - from the buildings in which we live and work, the goods that we consume, to the power and running water that we use. We are on a mission to make machines more reliable and reduce their impact on the environment. Our Machine Health platform combines Artificial Intelligence and IoT, to generate insights that help customers lower costs, reduce downtime and increase supply chain resilience.

As a Reliability Manager, you will be building and leading a global Reliability team, implementing strategy & processes. You will have a direct impact on the development and scale of the future of IoT technology in the predictive maintenance space.  

A Day in Your Life

  • Set the vision and strategy for the Reliability team. You will build, scale, and lead a talented group of reliability engineers and vibration analysts. 
  • Establish processes and standard operating procedures to optimize team performance, speed, and quality. Define SLAs and ensure the metrics are met. 
  • Work closely with the Algorithm and Product teams to improve diagnostic quality, diagnostic automation, and develop new IP. 
  • Collaborate with Customer Success to ensure quality SME knowledge is conveyed to customers. 
  • Identify and engage in a constant feedback loop to Product about new product opportunities and issues with the product. 
  • Work with the Support team to provide and streamline technical customer support
  • Participate in customer training 
  • Travel to the office 30% of the time, if not located in NYC.  

What You Bring

  • Experience: Expert on vibration analysis (CAT III and above).  A vibration certification is not required. At least 3 years of experience leading teams - global or remote teams is a plus. On-site reliability experience is a plus. 
  • Coach and Player: You can help us build our Reliability processes and a world-class Reliability team, but you don’t mind rolling up your sleeves and getting stuff done.
  • Expert Relationship Builder: You have exceptional interpersonal and communication skills. You’re a great listener, exceptionally curious about customers and helping them.  You’re able to lead without authority and flourish in cross-functional teams. 
  • Tech Affinity: You love learning and exploring cutting-edge technology and have a grasp of where the future of predictive maintenance is heading. 
  • Location: Remote 

About Us

We love creating stuff. We are passionate about building meaningful products that can change the world. Our team is a diverse group of people that breed creative thinking and are not ashamed of having fun. We are only as good as the relationships we build - we treat each other with respect, dignity, and humility. We don’t pursue the mythical work-life balance - there is only life, and Augury is a part of it. 

Perks

  • Comprehensive medical coverage
  • 401K plan with matching
  • Stock options
  • Paid parental leave
  • Flex PTO

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • MiroDesign
    • JIRAManagement
    • SlackManagement
    • GongManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen

Location

263 West 38th Street, 16th Floor, New York, NY 10018

An Insider's view of Augury

What's something quirky about your company?

Top 3 reasons to love Augury:
- Our mission is bold and clear, and everyone wants to achieve it together. You’ll have SO many opportunities to learn, grow, and get sh*t done
- You have all the freedom to be yourself and pursue what interests you, for real
- You’ll get to meet babies, dogs, and even baby goats, during all-hands calls!

Yian

Revenue Operations Manager

What makes someone successful on your team?

Success is driven from motivation, not only experience & skills. We believe in Autonomy, Mastery, Purpose & Relationships, the 4 elements of motivation.
People who thrive here are deeply connected to our Mission, constant learners who love cracking challenges, independent thinkers driving for action, and team players who build strong relationships.

Keren

VP, People Operations

What are Augury Perks + Benefits

Augury Benefits Overview

Comprehensive Medical Coverage
401k plan with matching
Stock options
Paid parental leave
Flex PTO
Phone Stipend

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include Sponsored race teams.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is dog friendly daily, cat friendly daily.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
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